Omtaler (29)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
23. august 2024

After testing out and surveying a number of platforms in this space, we onboarded with UpStack based on a strong recommendation. It's been a few a months now and absolutely no regrets.

Michael has been a fantastic partner. It's rare that I run into someone in ecomm that has a truly deep technical knowledge of the attribution space given that it's quite the black box. He knows the space forwards and backwards. Very impressed. He's readily available to assist and I've picked his brain many times, quite often on topics hardly related to his platform and he's yet to tell me to get lost.

We've seen Event Quality Match scores in meta increase, adding reliable NC purchase, NC CPA and NC ROAS metrics in ad manager is massively helpful as we're very focused on optimizing for NC, Klaviyo abandon flows are picking up significantly more revenue outside of our standard abandon flows (this alone generates a very solid ROI on using UpStack).

Overall big thumbs up for building a great platform and strong recommendation to others. With Michael's personal onboarding walk through which made the onboarding super simple and eliminated the chance of misconfiguration, combined with the trial period, there's no reason not to onboard to the platform and give it a try.

Maelove Skincare
USA
3 måneder bruker appen
22. august 2024

We found this CAPI to better than others that we tried. We did have some initial challenges installing due to customizations on our end - but Michael and team were excellent in working through those issues and we have been live for several months. We've had steady performance over that time and our scores in META are strong. I recommend.

Printfresh
USA
4 måneder bruker appen
23. august 2024

3rd party CAPI is important to increasing data accuracy with our marketing platforms. I looked at several providers and chose upstackified because I felt the technology and customer service were aligned with my business. After implementation our match rates went up over 30%. They even helped us navigate a few other technical issues along the way with a very personal touch. I highly recommend!

Wildhorn Outfitters
USA
4 måneder bruker appen
23. august 2024

Excellent app. The onboarding from the founder Michael was great and he was happy to answer any questions I had. No false promises as well which is nice. Our match rate scores increased by around 20% from using the native Shopify integration. Highly recommended.

Powerlete
Storbritannia
Rundt 2 måneder bruker appen
18. oktober 2024

"I received an email saying that some of the integrations are incorrect, and we asked for help. Michael told us to grant admin access on all channels, which we did. Then, he informed us that no one was available at the time we provided, and the process wasn't completed. It's been a week, and we still haven't received any help or response. We're now unsure whether we should go back to Triple Whale or switch to WeTracked instead."

Queen&Collection
Australia
10 dager bruker appen
UpStackified svarte 20. oktober 2024

UPDATE: 10/30/2024 - Customer onboarding is resolved and currently using the product.

Hi Queen&Collection - This is Michael here. I'm so sorry you didn't get the help you need to complete your onboarding or receive support in a timely manner. If you didn't receive any response, that is completely on us and I will personally review our process to fix the crack this support request fell through. If you allow us, I'm confident we can get you onboarding resolved promptly, and will extend your free trial adequately to ensure you have adequate time for evaluation.

We are committed to making sure all customers get support they need. Our onboarding can be completed self-guided using the onboarding instructions in app and on our help pages.

We also offer guided onboarding to all customers via a zoom call for anyone that needs a little extra help or just wants to review their setup.

Because the integrations to Meta / Google / Shopify require multiple logins, we often end up lacking correct permissions for support to do it on your behalf, even when invites are sent.

So, we do try to book a call with customers needing help, we can knock out an entire onboarding via a 20m zoom call, which helps ensure that we can complete the setup, efficiently and correctly, and have the necessary permissions to do so.

We have an open support calendar for onboarding and support. You can always schedule a time with us directly here or on our website app.calendarbridge [dot] com/book/upstackified/

Again, I'm terribly sorry that you haven't received help in a timely manner. I will also reach out to you directly to see if you are still interested, we can book a time to complete.

22. august 2024

Moved from a competitor to Upstackified and have a very clear picture that Upstackified is a faster setup, with a much more competent team, amazing customer service, and better performance, for a cheaper price- it's not even close.

Giant Hoodies | Your New Favorite Oversized Hoodie
USA
2 måneder bruker appen
22. august 2024

Support is next to none, extremely happy so far. Michael Alt has been an amazing partner to work with and is very honest. Just ask him any questions you have and if you are satisfied with the answers, DEFINITELY go for it!

Mika and Sammy's Gourmet Pet Treats
USA
Rundt 1 måned bruker appen
6. august 2024

I've tested out a few apps to link up data. I found Upstackified the easiest and best data integration for facebook. I chose this over Omega pixel and elevar. I had a meeting with Michael and was impressed with the knowledge and willingness to help audit and ensure everything was setup correctly. I'm at the $250 a month level. Which is a fair price at the end spend level we are at.

Aquarium Co-Op
USA
11 dager bruker appen
UpStackified svarte 23. august 2024

Fair price, honest service, unbeatable data. That is the trifecta we aim for. I'm glad you landed on us. Thank you

12. august 2024

Upstack is a must-have tool for improving conversion rates and maximizing ROI. Highly recommended! Michael is an expert and wonderful to work with.

Crazy Compression
USA
3 måneder bruker appen
UpStackified svarte 23. august 2024

Too kind. Thank you very much for the review.

23. august 2024

Seamless onboarding from UpStack team
Appeared to get positive results straight from the outset across meta
Michael & team have been responsive to queries on Slack
Looking forward to seeing the results on our second store

vybey UK & EU | Braincare Nutrition | Premium Meal Replacement Shake
Storbritannia
2 dager bruker appen