Uptime – Automated Store Tests

Uptime – Automated Store Tests

Pricing
From $29/month. Free trial available.
Rating
5.0 (29)
Developer
Jagged Pixel

Stop losing sales to store issues. Automated store testing & monitoring, real-time alerts, and more

Monitor, detect, and resolve store issues using the same platform as Rockport, Branch, OVO, Kettle&Fire, & hundreds of other Shopify Plus brands. Our automated testing and downtime monitoring ensure you know the moment there's an issue that could impact your revenue. We’ve detected thousands of store issues, saving merchants' sales, protecting ad spend, and expediting resolution. Simple to setup, catch issues before your customers do, like broken add to cart/checkout, broken Shopify apps, & more

Monitor, detect, and resolve store issues using the same platform as Rockport, Branch, OVO, Kettle&Fire, & hundreds of other Shopify Plus brands. Our automated testing and downtime monitoring ensure you know the moment there's an issue that could impact your revenue. We’ve detected thousands of store issues, saving merchants' sales, protecting ad spend, and expediting resolution. Simple to setup, catch issues before your customers do, like broken add to cart/checkout, broken Shopify apps, & more more
  • Save money by detecting store issues before your customers do
  • 24/7 store monitoring with automated store testing
  • React quickly and resolve issues in seconds with real-time alerts
  • Quick and easy setup with dedicated customer support

Launched

May 16, 2022

Languages

English

Works with

Klaviyo, Yotpo, Privy, Recharge, Rebuy, Gorgias

Pricing

Essentials

$29 / month

  • Shopify status page monitoring
  • 2 Shopify apps monitored

7-day free trial

Pro

$99 / month

  • Shopify status page monitoring
  • Unlimited Shopify apps monitored
  • 3 automated UI tests
  • Run UI tests automatically on theme update
  • Slack alerts

7-day free trial

Plus

$299 / month

  • Everything in Pro
  • 10 automated UI tests
  • Test markets (run tests in multiple geos)
  • Headless ready
  • Dedicated account manager
  • Priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (29)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 14, 2023

An essential 'insurance' tool for our marketing and engineering resources to make sure that alarm bells go off if there is an issue with someone being able to shop on our site.

We can immediately investigate, validate any issues, and temporarily turn off ad spend or other marketing activities to minimize the negative effects of a technical issue.

How much is the difference between only 5 min of downtime vs hours undiagnosed, worth to you for your store?

airshop
United States
8 months using the app
Jagged Pixel replied August 16, 2023

Thanks so much for the kind words! We're so happy to hear Uptime has become an essential tool for your online store :) We hope it gives you some more peace of mind!

Corey
Co-Founder @ Uptime

August 18, 2023

This freaking app. What a blessing.

I really hate seeing an email from it, but I also love it extremely.

Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example.

But yeah, every store should get it lol.

Félix & Norton
Canada
3 months using the app
Jagged Pixel replied August 23, 2023

Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all!

I hope Uptime can continue giving you folks some peace of mind :)

- Corey, Co-Founder @ Uptime

September 12, 2023

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
12 months using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

August 18, 2023

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Ramy Brook
United States
5 months using the app
Jagged Pixel replied August 23, 2023

My pleasure! So happy to see Uptime was able to help you folks detect issues on your online store :)

- Corey, Co-Founder @ Uptime

October 19, 2023

Let me start by saying that Corey and the Uptime app have been absolute game-changers for my business at Prime Party. The Uptime app has proven itself to be an invaluable tool for us. There have been countless instances when our sales suddenly dipped, and I'd find myself filled with anxiety, knowing that I'd have to spend an entire day dissecting the website to identify where the funnel was breaking down and then scrambling to seek support to fix it. It was a constant source of stress and disruption to my daily life.

It's interesting because my business partner, Paul, once asked if there was an app out there that could monitor our website's performance so we wouldn't have to rely solely on our instincts to diagnose issues. And it got me thinking: what even defines a website working 'properly'? Is 'properly' even good enough? I remember smirking and saying, 'You're looking for a silver bullet, Paul. I highly doubt anything like that exists.' Well, it turns out I was wrong. This app not only exists but has become a lifeline for us.

Uptime is that off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business. To make things even better, Corey went the extra mile, taking 30 minutes of his valuable time, 10 of which he introduced us to Uptime and the remaining 20 to delve into the intricacies of my business and understand the challenges we were facing with e-commerce.

I wholeheartedly recommend Uptime and the fantastic team behind it. They have delivered on their commitment to have our backs, and I couldn't be more pleased. Corey and Uptime have earned this 5-star review with their dedication to customer satisfaction and the incredible value they've brought to our business. Thanks to them, the days of stress and uncertainty are behind us, and we can confidently focus on the growth and success of Prime Party.

Prime Party
United States
13 days using the app
Jagged Pixel replied October 27, 2023

Thanks so much for your kind review! I am always happy to help to ensure you folks have peace of mind, and can focus on more important stuff like running your business!

- Corey, Co-Founder @ Uptime

Support

Jagged Pixel can answer any questions you have about Uptime – Automated Store Tests.

Developer

Jagged Pixel

28 Ravina Cres, Toronto, ON, M4J3M1, CA

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