Video Chat | Uptok

Offer 1-on-1 video shopping sessions to high-intent shoppers on your shopify store. Answer questions, conduct demos, suggest products, and even offer personal discounts on the fly—all in one seamless experience.

Uptok is a very practical and advanced video chat platform for online shops because it is designed to maximize face time between your sales team.and high-intent shoppers in your website.

HIT START. START SELLING.

Shoppers asking for help are placed in a queue or are immediately connected to the next available salesperson. The sessions run seamlessly from page to page and allows shoppers to use just audio or turn their camera on. You can:

• Offer live consultations right on the product.
• Run product demos on camera and aid the purchase decision.
• Build your brand experience one conversation at a time.

A POWERFUL WORKSPACE

Uptok has a powerful digital workspace to host the shopping sessions. On one robust screen, you can keep an eye on the queue of shoppers, run your sessions, look up products to suggest and generate personal discount codes during a session.

In addition, salespeople can proactively reach out to active shoppers and greet them with a non-intrusive video stream right on the product page. No plugins involved. You can:

• Suggest products and co-browse with the shopper.
• Help curate the shopping cart one item at a time.
• Send an unpublished discount code to close the sale.

A RELATIONSHIP OF TRUST

Face-to-face conversations add the element of trust that has been missing from e-commerce. Collect information with shopper's consent and build first-party data like never before.

OPEN FOR BUSINESS FACE -TO-FACE EVERYWHERE

Expand your reach to new markets while making real human connections without incurring the cost of a physical store.

SET UP YOUR SALES TEAM ANYWHERE

Set up a sales studio or serve shoppers from home. It's time we stop hiding our smiles behind a mask and REOPEN SAFELY from our home.

SKY'S THE LIMIT FOR ALL TYPES OF BUSINESSES

• Complex products — Tame complexity for shoppers
• Experiential brands — Offer the human experience
• Consultations — 1:1 meetings next to the catalog
• Collection Orders — Build multi-item orders together
• Design Centers — Curate the perfect look
• B2B — Walk-ins are now welcome
• Personalizations — Make eye contact. Now it's personal
• Luxury Brands — Make it special

DON'T JUST WIN CUSTOMERS. WIN HEARTS.

Uptok is a blank canvas where you can paint your brand's experience one conversation at a time. This is the New Normal.