Upurr Store , 1 review

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
August 2, 2022

I tried this app to expand the reach of my stores products, But after three weeks of connection, I still cannot use the link from shopify, and cannot see my products up on my upurr storefront. Sadly though after reaching out to the apparent support team, I've received no reply to my problem.

tunnellsCo.
United Kingdom
10 days using the app
Upurr replied September 25, 2022

Hi tunnellsCo, we’re sorry to hear that you had some issues with setting up your Shopify connection. There are certain steps required to ensure that your products pull through into your Upurr account such as making your products available via the Upurr Store Shopify App. We have a video tutorial here that may help you - https://upurr.co.uk/docs/shopify/productavailability. Our records indicate that our support team did respond to your query within 3 working days and it would be great if we could assist you further in connecting your store to Upurr so you can start benefiting from all that a Upurr Store Profile offers. If there is anything else you require assistance with, please feel free to reach out to us.