Upzelo Subscription Retention

Upzelo helps subscription businesses reduce churn and increase retention, through real-time data, customised offers and better customer feedback.

With its sophisticated flow builder, Upzelo empowers subscription businesses to create cancellation experiences and retention offers, which make customers want to stay subscribed.

Upzelo is able to process your cancellations and offers by making a secure connection with your Recharge Payments account, using your API keys.

You can improve your customer scoring accuracy by connecting to your customer engagement tools. With one simple and secure authorisation, Upzelo can use your customer data to measure the value of your customers.

Our layers of security and end-to-end encryption keep you in full control of your customer data and help protect your website at every step.

Benefits:

• Reduce churn Upzelo steps in before cancellation to help reduce churn, so you won’t need to waste time and money winning back lapsed customers.
• Get better insights Understanding why subscribers cancel helps you know where to invest. Upzelo’s exit surveys capture rich data to show you where product and marketing spend could be improved.
• Discover the most effective offers Different customers need different offers. That’s why Upzelo lets you test which offers have the most impact on your customers.
• Retain the right customer

It’s tough to know which customers are worth keeping. Sit back and let Upzelo’s scoring engine do the hard work for you. It creates a real-time score based on things like subscription length and spend, to help you recognise and save high-value customers.