Upzelo Subscription Retention

Reduce churn with real-time analytics and customised offers

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Free plan available. 7-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

Key values section

Increase subscription revenue

Upzelo enables ecommerce subscription businesses to increase revenue and reduce churn.

Build brand loyalty

Build beautiful cancellation experiences that reflect your brand's design, quality, messaging and offers.

Set up in minutes

With this app, you can be saving customers within minutes of signing up to Upzelo.

App details

Upzelo Subscription Retention

Upzelo Subscription Retention

Upzelo helps Ecommerce businesses increase revenue and grow 'subscribe & save' customers by fighting churn and increasing retention through real-time data analytics, customised offers and better customer feedback.

Gain real-time Insights into your subscription data

Obtain accurate analytics and real-time updates on your MRR, ARR, NRR, Churn, LTV and so much more. Benchmark your subscription business against other comparable companies, to see how well you're performing and take action to increase your customer retention.

Reduce your customer churn with Retention

Build and grow your customer retention by serving the right offer, to the right audience, at the right time. Top features include the creation of surveys, cancellation flows, audience segmentation and offer building.

Upzelo is able to process your cancellations and offers by making a secure connection with your Recharge Payments account, using your API keys.

You can improve your customer scoring accuracy by connecting to your customer engagement tools. With one simple and secure authorisation, Upzelo can use your customer data to measure the value of your customers.

Our layers of security and end-to-end encryption keep you in full control of your customer data and help protect your website at every step.

Benefits:

  • Get better insights Understanding why subscribers cancel helps you know where to invest. Upzelo’s exit surveys capture rich data to show you where product and marketing spend could be improved.
  • Reduce churn Upzelo steps in before cancellation to help reduce churn, so you won’t need to waste time and money winning back lapsed customers.
  • Discover the most effective offers Different customers need different offers. That’s why Upzelo lets you test which offers have the most impact on your customers.
  • Retain the right customer

It’s tough to know which customers are worth keeping. Sit back and let Upzelo’s scoring engine do the hard work for you. It creates a real-time score based on things like subscription length and spend, to help you recognise and save high-value customers.

Launch date

Integrates with

  • Slack
  • Hubspot
  • Zapier
  • Recharge Payments
  • Salesforce
  • Zendesk
Upzelo Subscription Retention

Upzelo Subscription Retention

Upzelo helps Ecommerce businesses increase revenue and grow 'subscribe & save' customers by fighting churn and increasing retention through real-time data analytics, customised offers and better customer feedback.

Gain real-time Insights into your subscription data

Obtain accurate analytics and real-time updates on your MRR, ARR, NRR, Churn, LTV and so much more. Benchmark your subscription business against other comparable companies, to see how well you're performing and take action to increase your customer retention.

Reduce your customer churn with Retention

Build and grow your customer retention by serving the right offer, to the right audience, at the right time. Top features include the creation of surveys, cancellation flows, audience segmentation and offer building.

Upzelo is able to process your cancellations and offers by making a secure connection with your Recharge Payments account, using your API keys.

You can improve your customer scoring accuracy by connecting to your customer engagement tools. With one simple and secure authorisation, Upzelo can use your customer data to measure the value of your customers.

Our layers of security and end-to-end encryption keep you in full control of your customer data and help protect your website at every step.

Benefits:

  • Get better insights Understanding why subscribers cancel helps you know where to invest. Upzelo’s exit surveys capture rich data to show you where product and marketing spend could be improved.
  • Reduce churn Upzelo steps in before cancellation to help reduce churn, so you won’t need to waste time and money winning back lapsed customers.
  • Discover the most effective offers Different customers need different offers. That’s why Upzelo lets you test which offers have the most impact on your customers.
  • Retain the right customer

It’s tough to know which customers are worth keeping. Sit back and let Upzelo’s scoring engine do the hard work for you. It creates a real-time score based on things like subscription length and spend, to help you recognise and save high-value customers.

Launch date

Integrates with

  • Slack
  • Hubspot
  • Zapier
  • Recharge Payments
  • Salesforce
  • Zendesk

Pricing 7-day free trial

See all pricing options

Real-time Insights

Free

  • Revenue analytics
  • Churn and retention analytics
  • Customer analytics
  • Growth analytics
  • Setup in minutes

Retention Starter

$49/month

or $44.10/month billed at $529.20 once per year

  • Insights and analytics
  • 50 cancellation sessions
  • Custom branding
  • 1 exit survey
  • 5 custom offers
  • 2 flows & audiences

Retention Pro

$199/month

or $179.10/month billed at $2,149.20 once per year

  • Insights and analytics
  • 500 cancellation sessions
  • Custom branding
  • Unlimited exit surveys
  • Unlimited custom offers
  • Unlimited flows & audiences

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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