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They take care of me and always want to please. They are great and I will continue to do business with them.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
So first things first our main agent Rachel is very unresponsive and lets her other agent under her do the work I don't mind this but when the work is done incorrectly then this impacts business.
I'm very disappointed in Aida for forgetting to put the quote on the app before she left for the holidays now we can't even pay to have it fulfilled leaving our customers with delayed orders. Now this will affect our payment processors.
I would recommend using ecommops and day one fulfilment they have really good customer service and support plus shipping speed is close to 8 days to the usa.
I will continue using this company to see if they will improve on this but if they don't they will lose another client.
I don't really like reviewing any company bad since I was really hoping the best for this one since without a bad review where can they improve right?
Dear Customer,
First and foremost, we would like to express our sincere apologies for your recent dissatisfaction. We deeply regret any inconvenience you've experienced, as we are committed to providing the best service possible.
Regarding the concerns you raised about our agent Rachel, we will promptly address this issue and ensure that your needs are met to your satisfaction. Customer satisfaction is of utmost importance to us, and we will take steps to improve communication and service quality.
As for the problem you mentioned that I forgot to provide you with the quotation, we sincerely apologize for this oversight. It was an error on our part, and we will ensure that such a situation does not occur again. Furthermore, we have already informed all customers in advance that we will be on holiday on the 29th to ensure that orders and deliveries are not impacted.
We understand the importance of delivery speed and customer service, and we will continue to strive to meet your expectations in these areas. We appreciate your suggestion, and we are committed to making improvements to provide better service.
We highly value your honest feedback because it is through understanding issues that we can continuously improve. We look forward to continuing to serve you with excellence. If you have any further questions or needs, please do not hesitate to reach out to us.
Once again, thank you for choosing our service.
Warm regards,
USAdrop Support Team
Awesome app, great seamless inventory management. Smooth and easy service. I would definitely recommend them
Thank you for your praise! We are glad to be of service!
Thank you very much to my agent Michael, we have worked together very happily. He helped me deal with a lot of orders and increased my business.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Amazing suppliers and agents. Megan consistently finds me the best prices and is extremely helpful with all aspects. Amazing communication and reliable. USADrop is definitely one of the best suppliers to work with!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I Just started using dropshipping fulfillment and they were there in person to help. It took me a minute to get adjusted to the way things get done. But they were there to walk me through it every time especially Rick J and Vivian, for whom i am very appreciative. Thank you so much for your patience and time.
Thank you for choosing USAdrop to boost your dropshipping business. We really appreciate your kind praise of our sales agents. USAdrop will always provide professional and excellent services to our clients!
I've had a great experience working with USAdrop! They have give me the best prices anywhere, orders ship the same day, and my agent April is so friendly and helpful and always easy to contact with any questions I have.
I would highly recommend their services, they've been great to work with.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I'm really happy to work with USAdrop for already a couple of months. Especially the great support and customer service from Megan helped me to grow my E-Commerce Business. I can definitely recommend it!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I worked with Michael before the Christmas rush and he was the best. Speedy product quotations and fulfillment. My customers loved the packing and fast delivery with up to 20% return buyers in one month. Michael helped with specific branding details and even encouraged it. Prices are the best after comparing with other dropshippers. During the Christmas rush I struggled with slower fulfillment probably due to inability to scale and other merchants needing more assistance than me. Still when a customer complained tracking number was quickly issued.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Michael is our agent and he is absolutely awesome! He literally makes our partnership with USADrop smooth and enjoyable. Very reliable and I can tell this is a true partnership that desires to grow together. Highly recommend Michael and USADrop.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!