USAdrop‑Dropshipping & POD

I have to change my rating again, according to what is being comunicated. The previous few days after pouring out my frustrations and concerns regarding my shop and the mishandling by my agent, I received a response from the team at USAdrop. They addressed my issues and provided a resolution, which significantly altered my perspective on the situation.

It's been a journey filled with intense emotions due to my deep investment in the shop—I've been building a new brand since July, dedicating time, money, and energy to create video and voiceover ads for social media. Although it’s not yet profitable, the joy of gaining each new customer has been immense, especially as I prepared for the peak season in December. Unfortunately, just hours before December, my enthusiasm turned into panic when I felt my shop was being jeopardized by recent changes and miscommunications with the new agent, Nita.

However, the swift response from USAdrop reassured me that they valued my business and were committed to resolving the issues. This experience has taught me a valuable lesson about the importance of clear communication and understanding in business relationships. Some agents, like Alex, were easy to work with from the start, while with others, it took time and effort to reach a mutual understanding.

With the problems now addressed and a clearer path forward, I can confidently recommend USAdrop. Their commitment to rectifying the situation proves their dedication to their clients. I look forward to rebuilding my shop, now more aware that understanding different working styles is key to effective collaboration and communication.

Working with Catherine from USADrop has been an absolute pleasure. She’s always there when I need her, responding quickly and handling every request with care and precision. Catherine truly goes above and beyond — she doesn’t just process orders; she takes the time to understand my needs, answer all my questions about products, processes, and shipments, and make sure everything runs smoothly.

What stands out the most is her dedication. She often replies even after her working hours, keeps track of all our conversations, and ensures that every order is shipped correctly and on time, just as promised. Since I started working with her, I’ve felt so much more confident and stress-free about my business operations.

She’s made all the difference, and I sincerely hope we’ll continue growing together.

would recommend 10/10
fast, reliable and always there.
have been working with Nita for three months now.
she handles a big part of my business, shipping, quallity checks, finding suppliers. i cannot actually believe how much value i get for what im paying. usadrop is my first and probably my last agency to work with.
if you have a big business or just a startup, try it and you will see!

After 3 months of working with USAdrop, I can confidently say this has been one of the best decisions for my business. The fulfillment process is incredibly fast and reliable, and their system is very user-friendly — perfect for someone like me who is still new to dropshipping.

Special thanks to Linna, my amazing agent, who has helped me with every question or issue I had. She’s always responsive, kind, and truly goes above and beyond to support me.

Thanks to the support and efficiency of the USAdrop team, my store has been growing rapidly. Highly recommend them if you want a solid partner to help scale your business!

USAdrop has consistently impressed me with their exceptional customer service. In particular, I want to commend April for always going above and beyond to assist me whenever I've had a need or encountered a problem. April's responsiveness and ability to quickly solve any issues have made my experience with USAdrop incredibly smooth and hassle-free. I truly appreciate their dedication to customer satisfaction, and I highly recommend USAdrop to anyone seeking reliable and efficient services.

I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.

Good prices, respectable service, just you often have to ask for things twice if you're a small business

Awesome team of nice people! We had some misunderstandings in the start, but when everything was clear for both sides we're working perfectly together! My agent is Nita, she's really helping me out when and where needed! Daily clear and good contact. If you're looking for a new supplier than i can say in advance that you've found your spot!!

You'd be better off staying away from these guys. I've worked with five different agencies, and these are by far the worst. There's no communication and zero operational management. They can't even explain how your items get lost during transportation, let alone return them to your inventory. Can you believe my sales agent was banned from the company for five days right in the middle of my operations? There was no one to handle my orders. Even though I had items in stock, it took them at least 3-4 days to ship out orders.

I've been using USAdrop for a few months now and I'm very impressed with the service.
Great communication – my dedicated agent responds quickly and helps source products or answer any order questions.
Also, their dashboard is simple to use, order syncing with Shopify works well, and the tracking numbers update automatically.
If you're looking for a reliable dropshipping supplier, I definitely recommend USAdrop!