Rezensionen (231)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
12. März 2024

USAdrop is the most trusted dropshipping supplier who are committed to satisfying their customers durable and great winning products especially for bigginers.

Kosksar Collection
Vereinigte Staaten
12 tage mit der App
USAdrop hat geantwortet 15. März 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

17. Dezember 2023

It handles the best prices and the best customer service, which creates a pleasant experience when resolving questions or problems you have. I thank Rick for all his support. Good supplier highly recommended.

TechHaus
Mexiko
3 monate mit der App
USAdrop hat geantwortet 18. Dezember 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1. Dezember 2022

Customer service is the worst I've seen yet. All the people recommending Usadrop seem to be affiliate marketers. I opened a 2nd drop shipping store and was excited to use this supplier but I quickly realized they were not going to be reliable. Customer service is nonexistent and when you finally get someone they don't help because they don't stick around long enough for you to tell them what you need assistance with. Horrible. Don't recommend.

For Her Pleasure
Vereinigte Staaten
3 monate mit der App
USAdrop hat geantwortet 2. Dezember 2022

Hello

Please accept our sincere apologies for the bad service experience you received. Please understand that there is a time difference between us as well. If you have any problem or need guidance from USAdrop, please kindly leave messages to us, and we will reply to you and give the solutions asap. In Q4, we get very busy, so if you don't receive a reply from your agent in time, the USAdrop support team will urge your agent.

Please leave a message if you have any questions. We will answer them as soon as possible.

Thank you for your understanding

4. Mai 2022

I searched for a LONG time for a way to cut down on my dropshipping times and thank goodness I found USADrop. Heidi has been so helpful, so quick, and so sweet. I’ll be using USADrop for all my business

ELSA JAMES CO.
Vereinigte Staaten
3 monate mit der App
USAdrop hat geantwortet 5. Mai 2022

Thanks for your positive feedback! It's wonderful to hear such good reviews about our company as well the agents who help our customer s. We are glad you chose us to do your dropshipping!

25. September 2023

My friend introduced Michael and Judy they are the best. they are good in communication and helped me in many situations. one of the fastest fulfillment I got ever and their price quotation are so good!. nice to work with you guys! :)

ChilKids
Vereinigtes Königreich
3 monate mit der App
USAdrop hat geantwortet 26. September 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

Bearbeitet am 14. Juli 2023

-Edit-
My original agent, Michael got in touch with me and told me that he was on a business trip and asked another agent to help out with my orders. He told me he found out about what happened and told me that we will continue to process orders at the quoted price since it wasnt a mistake. He refunded the amount i paid extra and said he was sorry for the inconvenience. Michael was very helpful and understanding of the situation, he knows how to speak to customers and even gave some insight on new products.. Give this man a raise.

-Original-
After processing with them 9k of my money on orders i am just done. Was with CJ in the past and processed with them over 200k of my own money, offered me great support, great discounts, great everything. I decided to move to USAdrop because i believed it was a lot promising. And in the begining when i switched on in 2022 it was all perfect. The gave me good prices, fast shipping times, quick support, complete experience, thought i had found a better alternative!

I took a break from work for more than 8months. Now 2023 wanted to start over again and said yeah why not go with USAdrop. Well i started with them a new store. Sourced a product, was crazy expensive. Could find it on aliexpress for 25 and alibaba 10-15(prices include shipping). They quoted it at 36!! I got in touch with support through telegram. After 3 days i got a response and a very nice quote of 11 usd shipped! Even though the support took time i was amazed but not for long.

Processed the first order, all good. Second order comes in, in another variation, thats where the issues started. The product was getting quoted again.. They quoted me with 26usd. When i got in touch they took 4 days to answer to me and told me that its a good quote and that the previous was a mistake from the agent and now i gotta pay extra for my orders + they needed to charge extra my first order, even though the only reason i run the product it was the quote i got.

Anyways not recomended, they don't really care about the customer even if they see that the potential is huge. Support takes ages, quotes are same or even worst than aliexpress, like whaaat. You are better off just sourcing your products from alibaba suppliers directly, thats exactly what they do anyways.

If i do not get any satisfactory support and reimbursement i will just switch to CJ which was fair with me or just process from agents/alibaba suppliers.

Squeazy
Indonesien
3 monate mit der App
USAdrop hat geantwortet 16. Juli 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

28. Juli 2023

So far in my experiance Rick has been fantastic. Looking forward to a fantastic relationship as things continue to grow.

stremtek
Australien
3 monate mit der App
17. Mai 2023

I recently had the unfortunate experience of using USADrop and I must say, the level of customer service provided was extremely disappointing. The response times from their "agents" were unbelievably slow, leaving me on read for days before receiving a reply. It was frustrating to have to wait for such an extended period for a simple response.

Even worse, there were instances where my inquiries were completely ignored, forcing me to resort to spamming them just to get a reply. This lack of attentiveness and disregard for customers' concerns is simply unacceptable.

Given the plethora of other options available in the market, I cannot in good conscience recommend USADrop to anyone. Their slow response times and poor customer service reflect a lack of professionalism and a disregard for their customers' satisfaction.

I strongly advise exploring alternative services that prioritize efficient communication and responsive customer support. Save yourself the frustration and seek out better options for your needs.

Overall, my experience with USADrop has been nothing short of disappointing, and I regret choosing their service.

Additionally, another major drawback of using USADrop is the inability to cancel your subscription directly within the app. Instead, you are required to go through the hassle of contacting their agents to initiate the cancellation process.

CarPlayGenius
Finnland
3 monate mit der App
USAdrop hat geantwortet 18. Mai 2023

Dear CarPlayGenius,

Thank you for bringing your experience with USADrop to our attention. We sincerely apologize for the disappointing level of customer service you received. We understand that slow response times and being ignored can be frustrating and are not reflective of the service we aim to provide.

We are actively working to address these issues and improve our response times. We appreciate your feedback and will use it to make the necessary improvements to ensure a more attentive and efficient customer support experience.

Regarding the cancellation process, we understand that it can be inconvenient to contact our agents for cancellation. We are currently working on a feature that will allow customers to cancel their subscriptions directly, eliminating the need for contacting our agents.

We value your feedback and will continue to strive for excellence in customer service. If there's anything else we can do to rectify the situation or assist you further, please don't hesitate to reach out to us directly. We appreciate your understanding and hope that you will consider giving us another chance in the future.

Best regards,

USADrop Customer Support

4. Mai 2023

I am more than satisfied with usadrop! They always help you, no matter what the problem. It makes my whole business much easier and more efficient!

Itacave
Italien
3 monate mit der App
USAdrop hat geantwortet 5. Mai 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

9. Januar 2024

good experience with Rick Y

Amoréclat
Singapur
Etwa 2 monate mit der App
USAdrop hat geantwortet 11. Januar 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!