Rezensionen (106)
Anpassen
-
Nach Bewertung
After 3 months of working with USAdrop, I can confidently say this has been one of the best decisions for my business. The fulfillment process is incredibly fast and reliable, and their system is very user-friendly — perfect for someone like me who is still new to dropshipping.
Special thanks to Linna, my amazing agent, who has helped me with every question or issue I had. She’s always responsive, kind, and truly goes above and beyond to support me.
Thanks to the support and efficiency of the USAdrop team, my store has been growing rapidly. Highly recommend them if you want a solid partner to help scale your business!
My experience working with USAdrop was fantastic, especially with Daniel. He professionally provided solutions to all my problems. USAdrop has top-notch logistics channels in the industry, and their prices are very affordable. Moreover, their products are handled exceptionally well in terms of craftsmanship, materials, and attention to detail. I highly recommend their service.
My Experience with USA Drop After 4 Months:
I can honestly say everything has been going perfectly. From the very beginning, communication has been clear, fast, and professional. My salesagent Linna, is always super helpful, always responds quickly, and thinks along with me.
Product pricing is also very competitive, which gives me more room in margins. Integration with my Shopify store was super easy, and everything now runs pretty much automatically.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.
Dear customer,
I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
Been working with them for 6 months, they are very friendly and give support everytime its needed, Jamie is my agent, answers fast, and solver problem.
Highly recommend, also prices are very competitive
I've been using USAdrop for a few months now and I'm very impressed with the service.
Great communication – my dedicated agent responds quickly and helps source products or answer any order questions.
Also, their dashboard is simple to use, order syncing with Shopify works well, and the tracking numbers update automatically.
If you're looking for a reliable dropshipping supplier, I definitely recommend USAdrop!
You'd be better off staying away from these guys. I've worked with five different agencies, and these are by far the worst. There's no communication and zero operational management. They can't even explain how your items get lost during transportation, let alone return them to your inventory. Can you believe my sales agent was banned from the company for five days right in the middle of my operations? There was no one to handle my orders. Even though I had items in stock, it took them at least 3-4 days to ship out orders.
Dear customer,
I want to sincerely apologize for frustrations you've encountered with our services. Please accept our deepest apologies for any lost sales and the inconvenience caused. We understand the trust you placed in us, and we acknowledge that we fell short of your expectations. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
I'm just a beginner using shopify. I have researched many tools and found usadrop to be the worst tool I have ever experienced. I complained on their YouTube channel and they intentionally deleted my comment. I feel like they are a scam and need to stay away.
Dear Customer,
Thank you for your feedback. We are sorry to hear about your experience. We checked our YouTube channel but could not find your comment, and your agent are currently trying to reach out to you. If you have any issues, please contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
USAdrop Support Team
USA drop is the best way to get started with drop shipping. It is a little complicated at first, but you fall into rhythm after exploring for a bit. Their service is very good, responding almost immediately to any question. They also give a you a sales agent to help you ship out orders. Overall, USA drop is definitely the go-to for starting a dropshipping business.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
it's just marketing from what i see, according to the orders i've placed none have arrived in the usa in 8 days, i want to downgrade my plan because i think that up to now it's not worth paying them and it's not possible because i have to wait for them to charge me for the full month again. i have to say that my sales agent Nita is nice and attentive to any questions or orders, everything has to be resolved by your sales agent because the general agents of the web have no access to anything and don't know anything and the negative point of this is that my agent and i have many hours of difference, apart from everything she is very kind and offers me good prices.
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced regarding the delivery time of your orders. Your concerns have been noted, and your sales agent, Nita, will continue to actively follow up on this issue to ensure that it is resolved as quickly as possible.
We appreciate your patience and understanding in this matter. If you have any further issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Thank you for your continued trust in our service.
Best regards,
USAdrop Team