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Working with USAdrop has been a great experience, especially thanks to Amber, my dedicated account representative. I’ve been partnered with USAdrop for over a year now and have never encountered any issues. They consistently go above and beyond to ensure I receive the best solutions. I highly recommend their services.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
"Sweet Dreams Family has been a USADrop customer on Shopify for almost a year, and it's been a fantastic experience. The personalized agent system is a huge plus. Vinny, our first agent, was instrumental in helping us set competitive prices for our products, offering truly useful advice. Holly, our current agent, is a diligent and valuable asset to their team. It's clear USADrop prioritizes excellent support. Their platform is also incredibly easy to use and integrates perfectly with Shopify, which made getting started a breeze. Thanks to their system, we've seen our sales steadily increase beyond our initial beginner phase."
Since partnering with USAdrop, I must commend their after-sales service. Whether it's an occasional lost shipment or a product defect, whenever I report an issue, my agent always responds quickly, clarifies responsibility, and handles it efficiently.
This "hassle-free backend" experience has significantly reduced my potential loss risks and customer service pressure. Choosing a platform isn't just about selecting products—it's about choosing a support system. In this regard, USAdrop performs exceptionally well, giving me complete peace of mind.
Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I have had a very disappointing experience with this app/company. It is not responsive, completely unreliable for business purposes. Communication with the support team has been abysmal, with delayed and unhelpful responses. Due to items not being delivered on time, I have lost significant profits. I highly do not recommend this app for any serious use; it's only good for testing purposes at best. Save yourself the trouble and look elsewhere.
Dear Customer,
Thank you for bringing this matter to our attention. We are deeply sorry for the response speed issues and order delays you mentioned. Your feedback is invaluable to us as we continuously strive to improve our services.
We want to assure you that your agent is actively reaching out to address your concerns promptly. Also, if you have any further questions or need assistance, please feel free to contact Rick via WhatsApp: +86 133 3602 2767 or Beatrice via WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
Best regards,
USAdrop Support Team
USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Voizen has been my agent with awesome personal service. Also, the pricing is one of the most or potentially competitive or even best out there! Able to source nearly anything. Free plan is great. And you can scale on paid if you want for reduced prices, thankyou cards, POD, etc. Highly recommend.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Everyone is so helpful and patient. I am new to dropshipping and they have been wonderful. No matter what questions I have they give me answers. They are always willing to help going above and beyond. The also have great products. They always stay calm even though I may be frustrated with the process and trying to maneuver their website and always being pleasant. The shipping times are within the time frames listed. I really appreciate all you do and thank you. I am looking forward to a long and prosperous relationship with USA Dropshipping.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
My experience with Usa drop and Amber has been nothing but amazing! i worked with Amber for about three months now and she delivers my questions and helps me with my order, USA drop is the best supplier I tested so far and the pricing are good. i am still in testing face with dropshipping and I recommend it for dropshippers.
My experience so far has been very good. My orders sync smoothly and the support team is always helpful and responsive. A great app that really makes the dropshipping workflow easier.