Note globale
4,5
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
17 décembre 2023

It handles the best prices and the best customer service, which creates a pleasant experience when resolving questions or problems you have. I thank Rick for all his support. Good supplier highly recommended.

TechHaus
Mexique
3 mois d’utilisation de l’application
USAdrop a répondu 18 décembre 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 décembre 2023

The agent I was working was with was very inconsistent in terms of his services and would be rude at times when I had general sincere questions. I also lost sales because of the long shipping times and the inability to track a product. I was promised a certain time frame for shipping and advertised that on my store and within my first 20 or so orders being fulfilled with USAdrop, a handful of them took far longer and so customers were rightfully upset. I put my trust in to this company and they let me down. I often dealt with emails from frustrated customers because of the inconsistencies. I often had to ask the same questions over and over again because I wouldn't get a direct answer. I gave USAdrop many chances to redeem themselves because I am relatively new to running a business.

Sapphire Ace
États-Unis
4 mois d’utilisation de l’application
USAdrop a répondu 6 décembre 2023

Dear Sapphire Ace,

I want to sincerely apologize for the challenges and frustrations you've encountered with our services. It is disheartening to hear about the inconsistency and rudeness you experienced from our agent, as well as the impact on your business due to long shipping times and tracking issues.

Please accept our deepest apologies for any lost sales and the inconvenience caused. We understand the trust you placed in us, and we acknowledge that we fell short of your expectations. Your feedback is invaluable, and we take it seriously.

I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.

If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.

Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.

Sincerely,

USAdrop Support Team

22 janvier 2024

Very good service

ShipShopBay
États-Unis
2 mois d’utilisation de l’application
USAdrop a répondu 23 janvier 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

9 janvier 2024

good experience with Rick Y

Amoréclat
Singapour
Environ 2 mois d’utilisation de l’application
USAdrop a répondu 11 janvier 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

8 janvier 2024

Working with Usadrop is amazing. Agent Rick is exceptional helpful in addressing my questions, and very fast making them highly recommend for dropshipping.

Kevoria
États-Unis
Environ 2 heures d’utilisation de l’application
USAdrop a répondu 9 janvier 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

27 octobre 2023

After a few hours with Cici I went from wanting to leave USADrop to finally understanding everything. Not only did she help me with learning USADrop tools but she was also able to walk me through everything I needed to do on Shopify as well. Having someone with knowledge on both sites is indispensable. Thank you Cici!

BunchedBox
États-Unis
Environ 2 mois d’utilisation de l’application
USAdrop a répondu 29 octobre 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

30 octobre 2023

Very good suppliers. Get the best price and shipping times while also getting great customer service in English. Highly reccommend for anyone dropshipping.

Silicas.
Canada
Environ 2 mois d’utilisation de l’application
USAdrop a répondu 1 novembre 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

25 septembre 2023

Been using USAdrop for more than a year now and I can't praise them enough. Everything is perfect. Especially my private agent i.e April, is the best part about USAdrop honestly. Always answers back to me in few minutes, always helpful and provide solution to all my problems. Extremely happy with USAdrop and April.

UltaDraw™
Allemagne
6 mois d’utilisation de l’application
USAdrop a répondu 26 septembre 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

20 septembre 2023

I came to know about them from my mentor Ecom King. I was working with another drop shipping platform earlier. Eventually, it became expensive and shipping times got longer than usual. Hence, I had to switch to these guys. They are just amazing. They have got a good team to handle the logistics at different levels. Everything went smooth from processing to delivery, especially during last Q4 even when the rush was huge. Now, the business was all great again. The customer service is also good as they reply promptly to all my queries.

Nurture & Cherish
Inde
3 mois d’utilisation de l’application
USAdrop a répondu 22 septembre 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

20 septembre 2023

As a newcomer to the dropshipping world, I had my doubts about starting this venture with Rachel from USADrop. But let me tell you, it's been a pleasant surprise. Rachel is not just friendly but also super helpful. She's got a knack for getting great prices on the products i need, which has been a game-changer for my business.

What's even better is Rachel's support. Whenever I have questions or need some guidance, she's there to assist. Whether it's picking the right products or understanding the ins and outs of dropshipping, Rachel has been my go-to source for help. Thanks to her, my experience with USADrop has been a real success. If you're thinking about entering the world of dropshipping and want a reliable partner, I highly recommend Rachel and the team at USADrop. They've got your back, just like they've had mine!

Sivazo
États-Unis
8 mois d’utilisation de l’application
USAdrop a répondu 21 septembre 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!