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Agent Megan was super helpful. Great communication and the app and fulfilment work great! Super happy.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
10/10
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
best agent ever
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I CHOSE TO SUSPEND THE SERVICE.
Dear Customer,
We sincerely apologize for the inconvenience you've experienced. Let's work together to resolve this issue. Currently, we're unable to locate your account information and are unaware of your agent's details. Could you please provide us with specific information so we can assist you promptly?
Please reach out to our support team at:
Email: Info@USAdrop.com
WhatsApp: Rick WhatsApp: +86 133 3602 2767
This will help us understand how to proceed further.
At USAdrop, customer satisfaction is our top priority, and we are committed to improving our services. Rest assured, your concern will be addressed promptly.
Warm regards,
USAdrop Support Team
There are very few products in the jewellery category.
I searched for Halloween and found one item.
I definitely don't recommend it.
Dear customer,
First and foremost, we appreciate your valuable feedback. We highly value the opinions of each customer to continually improve our service. Regarding your feedback about the limited selection of jewelry products, we have taken note of it and will take active steps to expand the range of products in this category to meet more customer needs.
Furthermore, we apologize for the inconvenience you experienced when searching for Halloween products and only finding one item. To enhance your shopping experience, we recommend trying to search using the three different tabs under "Winner" on our website to ensure you can discover more Halloween items. We will ensure a more diverse selection to meet your expectations.
We genuinely appreciate your feedback as it helps us improve and provide you with a better service. If you have any other questions or needs, please feel free to contact us. We look forward to serving you better.
Thank you once again for choosing our service.
Sincerely,
USAdrop Support Team
Although I have not yet launched my shop, the app is very easy to use, the advanced pricing is very robust, and their support lines are excellent! I particularly like the advanced mapping feature, which allows me to combine different products into one Shopify product as variants. It would be ideal if this could be accomplished automatically in a future update.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
They take care of me and always want to please. They are great and I will continue to do business with them.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
So first things first our main agent Rachel is very unresponsive and lets her other agent under her do the work I don't mind this but when the work is done incorrectly then this impacts business.
I'm very disappointed in Aida for forgetting to put the quote on the app before she left for the holidays now we can't even pay to have it fulfilled leaving our customers with delayed orders. Now this will affect our payment processors.
I would recommend using ecommops and day one fulfilment they have really good customer service and support plus shipping speed is close to 8 days to the usa.
I will continue using this company to see if they will improve on this but if they don't they will lose another client.
I don't really like reviewing any company bad since I was really hoping the best for this one since without a bad review where can they improve right?
Dear Customer,
First and foremost, we would like to express our sincere apologies for your recent dissatisfaction. We deeply regret any inconvenience you've experienced, as we are committed to providing the best service possible.
Regarding the concerns you raised about our agent Rachel, we will promptly address this issue and ensure that your needs are met to your satisfaction. Customer satisfaction is of utmost importance to us, and we will take steps to improve communication and service quality.
As for the problem you mentioned that I forgot to provide you with the quotation, we sincerely apologize for this oversight. It was an error on our part, and we will ensure that such a situation does not occur again. Furthermore, we have already informed all customers in advance that we will be on holiday on the 29th to ensure that orders and deliveries are not impacted.
We understand the importance of delivery speed and customer service, and we will continue to strive to meet your expectations in these areas. We appreciate your suggestion, and we are committed to making improvements to provide better service.
We highly value your honest feedback because it is through understanding issues that we can continuously improve. We look forward to continuing to serve you with excellence. If you have any further questions or needs, please do not hesitate to reach out to us.
Once again, thank you for choosing our service.
Warm regards,
USAdrop Support Team
Awesome app, great seamless inventory management. Smooth and easy service. I would definitely recommend them
Thank you for your praise! We are glad to be of service!
Thank you very much to my agent Michael, we have worked together very happily. He helped me deal with a lot of orders and increased my business.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!