전체 평점
4.5
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 15%가 별 1개입니다
2023년 9월 18일

Beatrice was a great help with me and connected me to a special agent specifically for me. Their prices are unbeatable compared to their competitors. I really appreciate the support that she gave me and her leading me in the right direction. She is on top of her game!

HelloSaturdays
미국
앱 사용 기간 3일
답글 USAdrop개 2023년 9월 21일

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2022년 10월 17일

I have 100+ items listed on my website and USAdrop always sourced for me in quick time. When the item is out of stock they always try their best to contact the factories to get my order fulfilled.

Bellamy's Paw
캐나다
앱 사용 기간 11일
답글 USAdrop개 2022년 10월 18일

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2022년 10월 10일

My experience working with them has been great! Rachel was very attentive and patient. She can solve all problems, which is very reassuring to me. Highly recommend them for anyone in the e-commerce space.

homeflydealz
프랑스
앱 사용 기간 10일
답글 USAdrop개 2022년 10월 10일

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2022년 11월 5일

I Had a horrible Experience with USA Drop. Super unprofessional. No Customer Support at all. My "Sales Agent' Gave me horrible quotes that didn't even match the prices from original link. Only gave me a quote on one variant and when I asked for more she just said thats all they do. Asked several times to speak to a live representative and was ignored. Only way to contact is through Skype or Whats App and when you do it takes forever. I asked for a refund and to cancel my membership because there is no where on the site to go to cancel membership, and they lied and still havent cancelled so now i have to call my bank. Website layout is so confusing and hard to navigate. Customer Support is horrible. Overall made my dropshipping experience bad. Very Poor Company do not recommend to anyone if you are getting into dropshipping. If I could give 0 Stars I would. Convinced some of these "5 star reviews" are imported and fake.

Cozy Innovations
미국
앱 사용 기간 7일
답글 USAdrop개 2022년 11월 5일

Hello Cozy,

Please accept our sincere apologies for your poor experience with USAdrop.

As we understand that communication with the agent hasn't been up to our company standard, we would also like to thank you. This is valuable feedback for USAdrop to improve these kinds of situations and overall performance of our agents.

Our customer support has already addressed your demands
(Cancellation of the account)

if there is anything else we can do for you please let us know

2023년 5월 17일

I just recently switched from CJ to USA drop, my agent is April, great communication with him, he was able to help me going through every steps and set up the whole thing so I wouldnt need to worry about a thing and focus on the sale. highly recommended.

Powercleany-US
미국
앱 사용 기간 6일
답글 USAdrop개 2023년 5월 18일

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2022년 11월 30일

Customer service is none existent. Only way to contact is through whatsapp or skype and they wont reply. No help section on website.

Cookie's Jar
미국
앱 사용 기간 6일
답글 USAdrop개 2022년 11월 30일

Hello

Please accept our sincere apologies for the bad service experience you received. Please understand that there is a time difference between us as well. A message at 2am, they may not be able to reply in time. While USAdrop agent's professionality can provide you with efficient order fulfillment services in their work time.

Please leave a message if you have any questions, we will answer them as soon as possible

Thank you for your understanding

2023년 3월 28일

DO NOT USE.

Most if not all of the 5 star reviews are fake.

Extremely horrible company. They will quote you an extremely cheap price for a product, and once you place orders and it is time to fulfill them, they will jack up the prices to a crazy amount and ask you to pay it, else they will not fulfill. This forces your hand to either pay them the money or to refund your customers (or find another supplier, which you will still lose money on due to their initial low price for the product).

For reference, product I was selling was quoted to me for $7.9. After 50 orders, I ask for fulfillment and they tell me product is $50 (YES, $50 LMAO). Save yourself the time, headache, and misery and just use another fulfillment service (zendrop, cjdropshipping, etc...). Anything is better than this one.

Stay far away, and I do not understand how Shopify is allowing this app to be on the store.

InfernoSparkz
미국
앱 사용 기간 6일
답글 USAdrop개 2023년 3월 29일

Dear Customer,
We would like to extend our sincerest apologies for the unfortunate experience you have had with our company. We deeply regret any inconvenience or dissatisfaction caused to you due to our mistake, and we assure you that we take such matters seriously.

Upon conducting a thorough investigation, we have identified the root cause of the issue and our agent has already reached out to you with a solution. We kindly request you to check the message at your earliest convenience so that we can continue to address the matter to your satisfaction.

At our company, we pride ourselves on providing exceptional customer service, and we are truly sorry that we fell short of your expectations. We assure you that we have taken corrective measures to ensure that such incidents do not recur in the future.

Once again, we apologize for any inconvenience caused and appreciate your understanding in this matter. We value your business and look forward to the opportunity to serve you better in the future.

Best regards,

USAdrop

2022년 3월 30일

In my opinion USAdrop is the best platform where to provide for your dropshipping business. Every one of my orders arrives on time.

Holderm
미국
앱 사용 기간 4일
답글 USAdrop개 2022년 3월 30일

Thank you so much for your kind words. Hearing such a compliment regarding our service makes us very happy. We aspire to improve in order to provide you with an outstanding dropshipping experience.

2023년 2월 17일

I would highly recommend this app.I'd love to thank Cecilia for her patience,her help.I was clueless i was stuck ,i was stressed,she took her time and explained everything to me from a to z.she's the best agent anyone could ask for.USADROP IS CREME DE LA CREME.Hopefully she gets noticed for her hard work.She's the ultimate best agent ever.I'm very lucky to have an agent as Cecilia.Shes such a kind,calm soul.I wish you all the best,Cecilia cause the best deserve the best.USADROP OR NO DROP,USADROP = THE BEST OF THE BEST.

HOFFMAN EUREKA
미국
앱 사용 기간 3일
답글 USAdrop개 2023년 2월 20일

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2022년 12월 7일에 편집됨

Great customer service and plenty of great offers.I’m extremely happy with this supplier please do use them

Moimai
영국
앱 사용 기간 3일
답글 USAdrop개 2022년 12월 9일

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!