USAdrop‑Dropshipping & POD

I’ve been working with USAdrop for almost a year now, and I can honestly say I’ve never had a single complaint or negative experience. Their prices and product quality are always top-notch, and the service is outstanding.

Jamie, my private agent, is by far the best I’ve ever worked with. Always quick to respond, incredibly reliable, and makes sure everything is done exactly the way I want.

I can highly recommend USAdrop to anyone looking for a trustworthy and efficient supplier!

I’ve been working with USAdrop for over 2 years now, and the experience has been consistently excellent. My agents — Viya, Ivy, Oscar, and Judy — have all been incredibly helpful, responsive, and professional. They’ve made the entire process smooth, from product sourcing to fulfillment. Orders are shipped out quickly and reliably, and any issues are resolved fast. Pricing is competitive, quality has been dependable, and the Shopify integration works seamlessly. I’ve worked with other suppliers before, but none have matched the level of support and consistency I get from the team at USAdrop. Highly recommended if you’re looking for a long-term, reliable partner.

My experience so far has been very good. My orders sync smoothly and the support team is always helpful and responsive. A great app that really makes the dropshipping workflow easier.

Honestly, USADrop has been amazing to work with. Fulfillment is super fast, our orders go out quickly and reliably every time. Prices are really fair, and the quality has been exactly what we expected. Our agent has been incredible too, always available, super responsive, and actually helpful when we need something sorted out fast. It just makes everything easier. We’ve had zero issues and a really smooth experience overall. Can’t recommend them enough!

I've been working with USAdrop for about a year now, and it’s been an excellent experience. What I appreciate most is not only how simple and reliable their system is, but also how incredible the people behind it are — especially Amber and Lyhn.

They’ve supported me countless times, even during urgent situations — sometimes on weekends or holidays when they were officially off — always responding with patience, professionalism, and genuine care.

Highly recommended, and a heartfelt thank you to Amber and Lyhn for all the help and dedication!

Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.

I've been using USAdrop for a while now and I am very satisfied with the service. What really stands out is how fast and helpful my agent
Doublex is. I always get quick replies, even during busy hours. Whether I have a question about sourcing, shipping updates, or product details, he responds very fast and gets things sorted efficiently.

Summary of the Incident with USA DROP

Over the past 8 to 10 months, my business relationship with USA DROP has been marked by serious breaches of contract, a complete lack of transparency, and conduct that has resulted in direct financial loss, missed business opportunities, and a fundamental breakdown of trust.

I placed an order for custom-produced bags via the USA DROP platform. The production was fully prepaid — $800 upfront, no open balance. The goods were manufactured, confirmed as completed, and stored at USA DROP’s warehouse, ready for fulfillment.

Then, without any prior notice, warning, or payment request, I received a single email informing me that my products had been disposed of. The justification: allegedly unpaid warehouse fees totaling $1,800.

Facts:

I was never informed — neither in writing nor verbally — about any warehouse costs at any point.

I never received a formal invoice, payment reminder, deadline, or even a basic notification that any charges existed.

There was no mention of time limits, storage deadlines, or what would happen if storage fees weren’t paid.

The first and only communication I received was after the products were already destroyed.

In that same email, I was told I could “solve” the issue by paying an additional $500, and USA DROP would consider re-producing the items. This offer is not only unprofessional, but completely unjustified. Why should I pay $500 more on top of the $800 I already paid, just to replace products that were destroyed — without notice and without legal basis?

In addition to the above, I also paid monthly subscription fees of $30 per month for the platform itself, over a period of 8 to 10 months. That adds up to another $240–$300 for a service that, in the end, delivered neither reliability nor accountability.

The warehouse fee of $1,800 for approx. 200 bags is completely unrealistic and detached from industry standards. Even in Switzerland — one of the most expensive logistics markets globally — such a fee would be considered outrageous. What’s worse, the calculation method provided was illogical: they multiplied volume and item quantity, which is not how any serious warehouse calculates costs. In standard logistics, you charge either per item or per volume, never both.

In summary:

I prepaid for products that were never delivered.

The products were destroyed without any prior warning, invoice, or legal justification.

I never received any formal notice about storage fees — only a post-facto explanation after the fact.

I was asked to pay an additional $500 to “fix” a problem I didn’t cause.

I paid ongoing subscription fees for a platform that ultimately failed to deliver.

The alleged warehouse fees are not just inflated — they are calculated in a way that is commercially invalid.

USA DROP’s behavior violates basic principles of business conduct, contract law, and the protection of customer property. Their actions were unprofessional, possibly unlawful, and have caused not only financial damage, but significant operational disruption.

Working with USAdrop has been a great experience, especially thanks to Amber, my dedicated account representative. I’ve been partnered with USAdrop for over a year now and have never encountered any issues. They consistently go above and beyond to ensure I receive the best solutions. I highly recommend their services.

"Sweet Dreams Family has been a USADrop customer on Shopify for almost a year, and it's been a fantastic experience. The personalized agent system is a huge plus. Vinny, our first agent, was instrumental in helping us set competitive prices for our products, offering truly useful advice. Holly, our current agent, is a diligent and valuable asset to their team. It's clear USADrop prioritizes excellent support. Their platform is also incredibly easy to use and integrates perfectly with Shopify, which made getting started a breeze. Thanks to their system, we've seen our sales steadily increase beyond our initial beginner phase."