评论 (73)

整体评分
4.6
每个评分等级的数量
  • 79% 的评分是 5 星
  • 5% 的评分是 4 星
  • 5% 的评分是 3 星
  • 0% 的评分是 2 星
  • 10% 的评分是 1 星
2025年6月27日

I’ve been working with USAdrop for over 2 years now, and the experience has been consistently excellent. My agents — Viya, Ivy, Oscar, and Judy — have all been incredibly helpful, responsive, and professional. They’ve made the entire process smooth, from product sourcing to fulfillment. Orders are shipped out quickly and reliably, and any issues are resolved fast. Pricing is competitive, quality has been dependable, and the Shopify integration works seamlessly. I’ve worked with other suppliers before, but none have matched the level of support and consistency I get from the team at USAdrop. Highly recommended if you’re looking for a long-term, reliable partner.

The FlexUp LLC
美国
2年多 人在使用应用
2025年6月27日

Reliable, Fast, and Easy to Use – Great Partner for E-Commerce!

UsaDrop has been a game-changer for my online business. The platform is easy to use, the product selection is solid, and the shipping is fast and reliable.

Their customer support is excellent, always responsive and helpful. Integration with Shopify works flawlessly and saves me tons of time.

If you’re looking for a trustworthy partner to help grow your store, UsaDrop is a top choice. Highly recommended!

Paw4u
德国
23天 人在使用应用
2025年6月22日

I’ve been using the USAdrop for about a week now, and so far, the experience has been excellent. The platform is smooth and easy to navigate, and order fulfillment has been impressively quick. A special shoutout to Christina—she’s been incredibly helpful and responsive to all my questions, making the onboarding process seamless.

Overall, I highly recommend USAdrop based on my experience so far. I’ll be sure to update this review as I continue working with them for the long term.

Toy Fiction
澳大利亚
7天 人在使用应用
2025年5月26日

Voizen has been my agent with awesome personal service. Also, the pricing is one of the most or potentially competitive or even best out there! Able to source nearly anything. Free plan is great. And you can scale on paid if you want for reduced prices, thankyou cards, POD, etc. Highly recommend.

Rover Rituals
澳大利亚
5个月 人在使用应用
USAdrop已回复 2025年5月28日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2025年5月21日

Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.

NEX SHOPPE
英国
7个月 人在使用应用
USAdrop已回复 2025年5月26日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2025年5月21日

USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!

TotsCove
新西兰
6个月 人在使用应用
USAdrop已回复 2025年5月26日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2024年10月2日

I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.

The Night Market
美国
2个月 人在使用应用
USAdrop已回复 2024年10月6日

Dear customer,

I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously.

I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.

If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.

Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.

Sincerely,

USAdrop Support Team

编辑时间:2024年12月3日

I have to change my rating again, according to what is being comunicated. The previous few days after pouring out my frustrations and concerns regarding my shop and the mishandling by my agent, I received a response from the team at USAdrop. They addressed my issues and provided a resolution, which significantly altered my perspective on the situation.

It's been a journey filled with intense emotions due to my deep investment in the shop—I've been building a new brand since July, dedicating time, money, and energy to create video and voiceover ads for social media. Although it’s not yet profitable, the joy of gaining each new customer has been immense, especially as I prepared for the peak season in December. Unfortunately, just hours before December, my enthusiasm turned into panic when I felt my shop was being jeopardized by recent changes and miscommunications with the new agent, Nita.

However, the swift response from USAdrop reassured me that they valued my business and were committed to resolving the issues. This experience has taught me a valuable lesson about the importance of clear communication and understanding in business relationships. Some agents, like Alex, were easy to work with from the start, while with others, it took time and effort to reach a mutual understanding.

With the problems now addressed and a clearer path forward, I can confidently recommend USAdrop. Their commitment to rectifying the situation proves their dedication to their clients. I look forward to rebuilding my shop, now more aware that understanding different working styles is key to effective collaboration and communication.

Ulovila.cz
捷克
5个月 人在使用应用
USAdrop已回复 2024年7月31日

Dear Customer,

Thank you for your feedback. We have received your comments and your agent will do his utmost to assist you in resolving the issue.

If you have any further concerns, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.

Best regards,
USAdrop Customer Service Team

2024年6月21日

I have had a very disappointing experience with this app/company. It is not responsive, completely unreliable for business purposes. Communication with the support team has been abysmal, with delayed and unhelpful responses. Due to items not being delivered on time, I have lost significant profits. I highly do not recommend this app for any serious use; it's only good for testing purposes at best. Save yourself the trouble and look elsewhere.

Nobletta Global
立陶宛
6个月 人在使用应用
USAdrop已回复 2024年6月22日

Dear Customer,

Thank you for bringing this matter to our attention. We are deeply sorry for the response speed issues and order delays you mentioned. Your feedback is invaluable to us as we continuously strive to improve our services.

We want to assure you that your agent is actively reaching out to address your concerns promptly. Also, if you have any further questions or need assistance, please feel free to contact Rick via WhatsApp: +86 133 3602 2767 or Beatrice via WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Best regards,

USAdrop Support Team

2025年10月10日

USA drop has been very good for my business.

Trebo
美国
3个月 人在使用应用