USAdrop‑Global Dropshipping , 128 則評價

My experience has been great so far! April is prompt in fulfilling orders and communicates well if issues ever arise. Looking forward to scaling our business with her! Thanks for the great agent USADrop!

Rick has been incredibly helpful in assisting me with various questions I had. Despite not having any orders yet, Rick's guidance was instrumental in getting my website ready for launch. I highly recommend Rick for his exceptional support and knowledge.

I love USA Drop! Its great that they give you an agent that works with you personally and I've loved working with my agent Judy and she's been awesome! She's been amazing during this whole process with products and orders. Very responsive and very helpful! Will continue to use this app!!

Amazing suppliers and agents. Megan consistently finds me the best prices and is extremely helpful with all aspects. Amazing communication and reliable. USADrop is definitely one of the best suppliers to work with!

I've been working with USAdrop for about 6 months now. Michael and his team is very professional and response very fast with my queries. However, had a few miscommunications with them which cost us some time. But all in all, service was good and those looking at a reliable agent should hook them up.

I've had a great experience working with USAdrop! They have give me the best prices anywhere, orders ship the same day, and my agent April is so friendly and helpful and always easy to contact with any questions I have.

I would highly recommend their services, they've been great to work with.

Rude, unresponsive and unprofessional - their agent Sirena Chen took 24 hours to respond to my first WhatsApp and telegram message.

She did not read my simple question in detail. Her useless response told me she had not checked the information which I had sent her

It took her 5 mins to respond to anything on WhatsApp.

She would not tell me what their working hours and days were. Until I asked her three times.

Do they speak English? Translator?

Unlike their competitors they only work very specific days and hours which you won’t find advertised. So unless you’re telepathic?…good luck.

She said I was rude for disturbing her dinner.

I raised a compliant info@ and no one responded to that after 12 hours.

I’m a first time customer and this was just for a basic sourcing quote.

I will now disconnect my store and take my business elsewhere.

Even if they respond to this - they won’t tell you who specifically is the person responding as they hide behind the USADrop name.

Highly recommend USAdrop! Michael is a great, reliable, trustworthy agent and I recommend him to anyone at any scale. Products are consistently delivered to customers on time and in good condition. He's always given me great prices too.

I recently had the unfortunate experience of using USADrop and I must say, the level of customer service provided was extremely disappointing. The response times from their "agents" were unbelievably slow, leaving me on read for days before receiving a reply. It was frustrating to have to wait for such an extended period for a simple response.

Even worse, there were instances where my inquiries were completely ignored, forcing me to resort to spamming them just to get a reply. This lack of attentiveness and disregard for customers' concerns is simply unacceptable.

Given the plethora of other options available in the market, I cannot in good conscience recommend USADrop to anyone. Their slow response times and poor customer service reflect a lack of professionalism and a disregard for their customers' satisfaction.

I strongly advise exploring alternative services that prioritize efficient communication and responsive customer support. Save yourself the frustration and seek out better options for your needs.

Overall, my experience with USADrop has been nothing short of disappointing, and I regret choosing their service.

Additionally, another major drawback of using USADrop is the inability to cancel your subscription directly within the app. Instead, you are required to go through the hassle of contacting their agents to initiate the cancellation process.

A great platform and a great customer support. I will recommend every store owner to try their great service !