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Increase loyalty, provide peace of mind & protect the planet with Onward VIP Protection+
Onward is a modern take on shipping protection. Our product ensures customers get what they purchased while also rewarding them for being a loyal customer. Our all-in-one widget fits seamlessly into any theme and allows customers to insure their orders from any unforeseen issues that may arise from the time they make the order to the moment they receive their package. In addition to protecting orders, Onward drives loyalty with rewards and protects the planet with carbon offsets.
- Trust - Give customers peace of mind before and after checkout.
- Seamless - Provide same-day resolutions for your customers.
- Revenue - Drive repeat purchases faster with loyalty rewards
- Premium - Brand-forward custom designs to match your user experience
- Profit - Turns shipping issues into a new revenue stream
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- 亮点
- 适用于最新模板
定价
Free
免费安装
Insurance fees are passed through from your customer to Onward
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所有费用均以USD结算。
A truly great product. Matt and the team are easy to work with, fast at implementation, and overall we are simply seeing the results right away. Our customers are feeling at ease knowing their orders are protected and we are seeing the return on that investment every week. Wish we were using them since we started using Shopify. Cannot say enough good things about Onward.
Onward is a game-changer for Nemah, enhancing our customers' post-purchase experience with seamless benefits like shipping protection, cashback, and carbon offsets. By integrating Onward, we're able to offer our customers peace of mind with every order, aligning perfectly with Nemah's commitment to quality and care. Onward's no-SaaS-fee model ensures that we can invest more into what matters most—our community. This partnership not only boosts customer satisfaction but also strengthens our brand's value proposition, making it an essential part of our growth strategy.
We've been using Onward for 2 years and have been very impressed with their entire operation. Adding protection plus is a great way to offer customers extra peace of mind and increase customer satisfaction. Their team has also been fantastic - they're always helpful and extremely responsive.
If you're looking for a way to protect your customers' purchases from damage/theft/loss I highly recommend Onward!
Since launch, more than half of our customers have opted into Onward’s VIP+ Protection, which shows the impact of all the features (in addition to using shipping protection, we’re also using CashBack, Satisfaction Guarantee, Carbon Neutral Shipping). We love to see this adoption from our customers and it’s great to see all the new additional features on the way too. We just installed the new Track feature on our shop, which is entirely free. Everything Onward is doing is geared towards driving value right to our bottom line and it actually improves our customer experience as well. We highly recommend Onward to other busy teams!
Onward has exceeded our expectations. It’s been pretty incredible to see the adoption rate from our customers. It’s clear they wanted the ability to protect their investment with us and Onward’s VIP service provides them with peace of mind. What's most interesting for us is that Onward goes beyond covering the standard package protection stuff (lost, stolen and damaged packages). Since we ship bulky items, Onward’s carbon neutral shipping program is also a nice win for our sustainability efforts.
支持
Onward 可以回答您关于 Onward VIP Protection+ 的任何问题。