UserGems

UserGems

by ShelfFlip, Inc. dba UserGems

Identify Influencers & Micro-Influencers Among Your Customers

2.1 of 5 stars(5 reviews)
Free plan available. 14-day free trial. Additional charges may apply.
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Identify influencers

Identify influencers and micro influencers within your own customer base and turn them into advocates

Get notified immediately

Get a Slack message when an important customer signs up to make sure they have a great experience.

Know your customers

Get detailed information about your customers so your support can provide personalized help.

About UserGems

Never miss out on important customers again

UserGems gives you detailed social and professional information about every new customer and notifies you immediately in Slack when someone important (influencer, journalist, investor, etc) purchases your products.

Identify and engage important customers to generate more sales:

  • Influencers: Identify Top Influencers (> 10,000 followers) within your customer base and turn them into brand ambassadors (they already like your product!)
  • Micro-Influencers: Create authentic marketing campaigns with 1,000s of micro-influencers among your customers to promote your brand
  • Journalists/Bloggers: Identify journalists and bloggers who already use your product and could write about your product

Get started in minutes

Connect your Shopify account with one click and you are ready to go. Zero technical knowledge required! Want to get notified in Slack? Connect your account and your VIP customers will show up automatically

We are here to help

Our US-based support team is excited to help you get started, answer your questions or get your feature requests.

Integrates with

  • Mailchimp,
  • Slack

Media gallery

Support

Pricing 14-day free trial

Free

Free

  • This option supports 100 customers per month.

Starter

$19/month

  • This option supports 250 customers per month. This is a special Shopify offer!

Pro

$79/month

  • This option supports 1,500 customers per month.

Business

$249/month

Enterprise plans are available. Please reach out for details

  • This option supports 10,000 customers per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

2.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    80% of ratings are 5 stars
    (4)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    20% of ratings are 1 stars
    (1)
View all 5 reviews

Most recent reviews

Tailored Canvases

Rating
1 of 5 stars
Posted
March 11, 2021

I paid $199, there's no way to send email inside the app and after I paid my stats weren't updated, also there's no way to access the site for whoever installed Shopify, poor experience.

Everythingsunflowers

Rating
5 of 5 stars
Posted
August 1, 2018

It does what it says, pretty good app.

I recommend it

Zuckergrey

Rating
5 of 5 stars
Posted
January 5, 2018

this app gave us a deep insight into the social media profiles of our customers. now it´s easy for us to identify influencer who are already our customers. if you are planning to work with micro influencer you should definitely give this app a try. AWESOME !

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