Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited February 18, 2022

Amazing app and even better customer service. UserLoop allowed me to easily add two customer surveys, one after checkout at the confirmation page, and an email survey sent to customers who completed purchases and those who've left the cart-- for free. And when I had trouble setting up one of the surveys, James responded within 5 hours and resolved my issue right away. 100% recommend.

MODASTY
Canada
8 months using the app
April 8, 2023

They're awesome. I was able to quickly create an AI based survey to help me create a lead magnet for new customers.

mothalandmoss
United States
8 months using the app
October 10, 2021

I installed this 2 days ago, really easy to use and support was amazing. They helped me tailor it to what I wanted. One of the best apps I have used.

Best Pets Stuff
United Kingdom
8 months using the app
November 14, 2022

Such a useful app. Very easy to install. The customer service is exceptional, staff are super helpful and got back to me almost immediately. Highly recommended.

THEBLACKWARDROBE.COM
United Kingdom
7 months using the app
December 9, 2021

What a beautiful app! Super easy to setup and get it going. Support is also extremely quick! Love this app!

Los Lobos Cards
Australia
6 months using the app
September 22, 2022

I use this app for polls on new products I should release. Very helpful when I get to know what my customers want!

BroDux
United States
3 months using the app
January 30, 2023

It's SO easy to set up, gives me a TON of valuable information and the customer support is SO FAST. This one is a no brainer.

Also the owner of the app is experimenting a lot with AI right now and how he can make the questions and data better for users. Great work!

Pearly Drinks
Canada
2 months using the app
February 3, 2022

What an amazing app UserLoop is! Exactly what I have been looking for. Easy to setup and perfect for improving products and customer experience!

Mop PRO
United Kingdom
About 1 month using the app
June 23, 2021

App is easy to install and set up, great customer service. Very fast to respond to chat, helped me with all of my questions. Looking forward to hearing from my customers.

Successful Pursuits
United States
About 1 month using the app
August 25, 2022

It only took seconds to implement. We wanted to improve our conversion so we asked people what alternatives they tried, and used the insights to improve our product page copy. It worked! Great app.

VitalSleep
United States
About 1 month using the app