UserLoop Surveys & Feedback

UserLoop Surveys & Feedback

Ceny
Bezpłatny plan jest dostępny. Dostępna darmowa wersja próbna.
Ocena
5,0 (28)
Deweloper
UserLoop

Surveys for feedback, attribution and market research. Collect responses at checkout & by email.

Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.

Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction. więcej
  • Run surveys at checkout, by email or link. Supports checkout extensibility.
  • Abandoned checkout surveys. Uncover issues and recover carts.
  • AI-powered analytics segment responses by spend, AOV and customer profile.
  • Incentivize responses & boost sales with unique discount codes and gift cards.
  • Export your response data to CSV. Translate your survey into 100+ languages.

Języki

Angielski, Francuski, Niemiecki, i Hiszpański

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Realizacja zakupu, Google Reviews, Truspilot Reviews, Facebook Reviews, Klaviyo, OpenAI, Meta

Dostosowanie formularza

Logika warunkowa, Style niestandardowe, Wbudowane formularze, Wzorce, Planowanie, Wielojęzyczne

Typy ankiet

Satysfakcja klienta, Badanie rynkowe, Opinie na temat produktów, Po zakupie, Atrybucja

Zarządzanie zgłoszeniami

E-mail, Eksport danych, Analizy, Segmenty klientów

Ceny

Free Basics

Gratis

  • 1 Post-Purchase Survey
  • 3 Questions per survey
  • 4 Question Types
  • AI Question Writer

Starter

$29 /miesiąc

  • 5 Surveys
  • Email Surveys
  • Follow Up Questions
  • Bulk Email Surveys
  • Discount Code Rewards
  • Data Export
  • Unlimited Team Seats
  • Email Reports

14-dniowa darmowa wersja próbna

Scale

$99 /miesiąc

  • 20 Surveys
  • Checkout, Link & Email Surveys
  • EVERYTHING IN STARTER +
  • Language Translations
  • Gift Card Rewards
  • Klaviyo
  • Meta
  • Shopify Tags
  • SDK

14-dniowa darmowa wersja próbna

Pro

$229 /miesiąc

  • Unlimited Surveys
  • Checkout, Link & Email Surveys
  • EVERYTHING IN SCALE +
  • SDK
  • API
  • Customer Video Responses

14-dniowa darmowa wersja próbna

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

Recenzje (28)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 100% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
19 sierpień 2024

Userloop has been a very nice addition to my store. I use it to set up post-purchase surveys and abandoned cart surveys, and it’s really transformed how I gather feedback. It helps me understand how customers find my store, and I get valuable insights right after they check out; whether it’s about any hesitations they had or just general feedback. Before, I was mostly guessing, but not I get real, actionable information directly from my customers.

The abandoned cart feature has been a big help too. I’ve gained a lot of insight into why customers leave their carts, which is going to help me reduce those in the future. Plus, the owner, James, is incredibly responsive and genuinely committed to making a great app. He’s open to feedback and is working on some exciting new features, including a few of my suggestions.

All in all, Userloop is a must-have for anyone looking to improve their store and get to know their customers better. Highly recommend. I checked quite a few other survey apps and am glad I went with UserLoop.

Badaci
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
1 maj 2024

We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!

Pro Breeze UK
Wielka Brytania
10 miesięcy korzystania z aplikacji
11 kwiecień 2024

James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!

Kraft Music
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
8 listopad 2023

If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.

Aventon Bikes
Stany Zjednoczone
Ponad rok korzystania z aplikacji
28 wrzesień 2023

Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys.

Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.

MyDermaDream
Stany Zjednoczone
Ponad rok korzystania z aplikacji
UserLoop odpowiedział(a) 3 październik 2023

Thanks for being an amazing UserLoop customer - really appreciate all your feedback!

Pomoc techniczna

UserLoop może odpowiedzieć na wszelkie pytania związane z UserLoop Surveys & Feedback.

Deweloper

UserLoop

16 Blackmore Court, 2 Kingscote Way, Brighton, ENG, BN14GJ, GB

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Wprowadzenie na rynek

22 marzec 2021 · Dziennik zmian

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