Surveys for feedback, attribution and market research. Collect responses at checkout & by email.
Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.
- Run surveys at checkout, by email or link. Supports checkout extensibility.
- Abandoned checkout surveys. Uncover issues and recover carts.
- AI-powered analytics segment responses by spend, AOV and customer profile.
- Incentivize responses & boost sales with unique discount codes and gift cards.
- Export your response data to CSV. Translate your survey into 100+ languages.
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定价
Starter
$29 /月
- 5 Surveys
- Checkout, Link & Email Surveys
- AI Assistant & Analytics
- Discount Code Rewards
- Data Export
- Unlimited Team Seats
- Email Reports
14 天免费试用
Scale
$99 /月
- 20 Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN STARTER +
- Language Translations
- Gift Card Rewards
- Klaviyo
- Meta
- Shopify Tags
- SDK
14 天免费试用
Pro
$229 /月
- Unlimited Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN SCALE +
- SDK
- API
- Customer Video Responses
14 天免费试用
Starter
$29 /月
- 5 Surveys
- Checkout, Link & Email Surveys
- AI Assistant & Analytics
- Discount Code Rewards
- Data Export
- Unlimited Team Seats
- Email Reports
14 天免费试用
Scale
$99 /月
- 20 Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN STARTER +
- Language Translations
- Gift Card Rewards
- Klaviyo
- Meta
- Shopify Tags
- SDK
14 天免费试用
Pro
$229 /月
- Unlimited Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN SCALE +
- SDK
- API
- Customer Video Responses
14 天免费试用
27 条评论
James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!
If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.
Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys.
Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.
Thanks for being an amazing UserLoop customer - really appreciate all your feedback!
App works great for running a post-purchase survey. Easy to setup and great AI features built in. Customer support is very quick to respond and always so helpful. By far the best support for any app/software that we use.
Really simple app to install, great UX and fantastic customer service. The free plan is brilliant for us at the moment as we grow. Ideally there would be a plan in-between Free and $29 dollars a month, to enable the data export, but this is being super super picky :)
Don't hesitate to toggle this app in - highly recommended!
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