配图图库
用于反馈、归因和市场研究的调查。在结账和通过电子邮件收集回应。
通过您商店体验的每一步进行调查,了解您的客户来源及其需求。 在结账时、购物车放弃时、送货时等多个时刻对客户进行调查。 UserLoop 使用人工智能帮助您编写最佳实践调查问题并分析客户回应。自动将您的调查翻译成100多种语言。 识别高价值客户细分。了解如何改进您的产品供应。跟踪客户满意度。
- 在结账、通过电子邮件或链接进行调查。支持结账扩展性。
- 放弃结账调查。揭示问题并恢复购物车。
- AI 助力分析按花费、AOV 和客户档案细分的回应。
- 通过独特的折扣代码和礼品卡激励回应并提升销售。
- 将您的回应数据导出为 CSV。将您的调查翻译成100多种语言。
包含自动翻译的文本
语言
英语, 法语, 德语,以及 西班牙语
这款应用未翻译成简体中文
适配以下产品:
结账, Google Reviews, Truspilot Reviews, Facebook Reviews, Klaviyo, OpenAI, Meta所有功能
表单自定义
- 条件逻辑
- 自定义样式
- 嵌入式表单
- 模板
- 安排日程
- 多语言
问卷类型
- 客户满意度
- 市场调查
- 产品反馈
- 售后
- 归因
提交管理
- 电子邮件
- 数据导出
- 分析
- 客户细分
表单自定义
问卷类型
提交管理
定价
Free Basics
免费
- 1 Post-Purchase Survey
- 3 Questions per survey
- 4 Question Types
- AI Question Writer
Starter
$29 /月
- 5 Surveys
- Email Surveys
- Follow Up Questions
- Bulk Email Surveys
- Discount Code Rewards
- Data Export
- Unlimited Team Seats
- Email Reports
14 天免费试用
Scale
$99 /月
- 20 Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN STARTER +
- Language Translations
- Gift Card Rewards
- Klaviyo
- Meta
- Shopify Tags
- SDK
14 天免费试用
Pro
$229 /月
- Unlimited Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN SCALE +
- SDK
- API
- Customer Video Responses
14 天免费试用
Userloop has been a very nice addition to my store. I use it to set up post-purchase surveys and abandoned cart surveys, and it’s really transformed how I gather feedback. It helps me understand how customers find my store, and I get valuable insights right after they check out; whether it’s about any hesitations they had or just general feedback. Before, I was mostly guessing, but not I get real, actionable information directly from my customers.
The abandoned cart feature has been a big help too. I’ve gained a lot of insight into why customers leave their carts, which is going to help me reduce those in the future. Plus, the owner, James, is incredibly responsive and genuinely committed to making a great app. He’s open to feedback and is working on some exciting new features, including a few of my suggestions.
All in all, Userloop is a must-have for anyone looking to improve their store and get to know their customers better. Highly recommend. I checked quite a few other survey apps and am glad I went with UserLoop.
We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!
James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!
App works great for running a post-purchase survey. Easy to setup and great AI features built in. Customer support is very quick to respond and always so helpful. By far the best support for any app/software that we use.
If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.
支持
UserLoop 可以回答您关于 UserLoop Surveys & Feedback 的任何问题。