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About this app
Launched
March 22, 2021 · Changelog
Languages
English
Categories
Feedback and surveys , Support - OtherWorks with
Checkout, Google Reviews, Truspilot Reviews, Facebook Reviews, Klaviyo, OpenAI, MetaSurveys for feedback, attribution and market research. Collect responses at checkout & by email.
Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.
- Run surveys at checkout, by email or link. Supports checkout extensibility.
- Abandoned checkout surveys. Uncover issues and recover carts.
- AI-powered analytics segment responses by spend, AOV and customer profile.
- Incentivize responses & boost sales with unique discount codes and gift cards.
- Export your response data to CSV. Translate your survey into 100+ languages.
Pricing
Free
Free
- Up to 2 Surveys
- Up to 3 questions / survey
Starter
$29/month
- Up to 5 Surveys
- Up to 15 questions / survey
- PLUS
- AI Survey Analytics
- Discount Codes
- Data Export
- Embeds
- AI Question Assistant
Scale
$99/month
- Up to 20 Surveys
- Up to 25 questions / survey
- PLUS
- Language Translations
- Klaviyo, Aftership, API
- Shopify Tags
- Email Import
- SDK
Pro
$229/month
- Unlimited Surveys
- Unlimited Questions / Survey
- PLUS
- Customer Video Responses
Free
Free
- Up to 2 Surveys
- Up to 3 questions / survey
Starter
$29/month
- Up to 5 Surveys
- Up to 15 questions / survey
- PLUS
- AI Survey Analytics
- Discount Codes
- Data Export
- Embeds
- AI Question Assistant
Scale
$99/month
- Up to 20 Surveys
- Up to 25 questions / survey
- PLUS
- Language Translations
- Klaviyo, Aftership, API
- Shopify Tags
- Email Import
- SDK
Pro
$229/month
- Unlimited Surveys
- Unlimited Questions / Survey
- PLUS
- Customer Video Responses
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
25 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.
App works great for running a post-purchase survey. Easy to setup and great AI features built in. Customer support is very quick to respond and always so helpful. By far the best support for any app/software that we use.
Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys.
Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.
Thanks for being an amazing UserLoop customer - really appreciate all your feedback!
Really simple app to install, great UX and fantastic customer service. The free plan is brilliant for us at the moment as we grow. Ideally there would be a plan in-between Free and $29 dollars a month, to enable the data export, but this is being super super picky :)
Don't hesitate to toggle this app in - highly recommended!
They're awesome. I was able to quickly create an AI based survey to help me create a lead magnet for new customers.
About this app
Launched
March 22, 2021 · Changelog
Languages
English
Categories
Feedback and surveys , Support - OtherWorks with
Checkout, Google Reviews, Truspilot Reviews, Facebook Reviews, Klaviyo, OpenAI, MetaBuilt by UserLoop
About UserLoop
5.0 average rating
3 years building apps for the Shopify App Store
16 Blackmore Court, 2 Kingscote Way, Brighton, ENG, BN14GJ, GB