UserWay Website Accessibility , 8 reviews

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
    6
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 13% of ratings are 2 stars
    1
  • 13% of ratings are 1 stars
    1
January 13, 2022

Be prepared for upcharges to easily multiply the total deployment cost of this app for basic 'features', like removing UserVoice's branding ($60/mo) and ads ($60/mo) for their service. All the cool features in the suite cost extra. I'm not interested in paying extortion to remove branding that shouldn't have ever been there in the first place given the already exorbitantly-expensive monthly base fees. F

Brandless
United States
About 3 hours using the app
userway.org replied January 16, 2022

Thank you for taking the time to leave your feedback. UserWay's widget branding is the reason we are able to offer such a robust AI-Powered Accessibility Widget for a nominal cost. On average, ADA-related lawsuits are being settled for amounts between $5000 and $50,000. There are just a few features that are offered for an additional fee above and beyond the AI-Powered Accessibility. If you would like to continue the conversation, please reach out to support@userway.org

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