Utterbond Subscriptions App

Utterbond Subscriptions App

Anmeldelser (121)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 4. marts 2021

Great app to handle subscriptions in your business. Also very fast and professional customer support. Thank you for this nice app!

Infused energy
Tyskland
6 dage bruger appen
2. marts 2021

Customer service responded quickly and helped me resolve all the conflicts that were occurring with my store's Theme. Very impressed on the response time and their ability to ensure compatibility with highly customized Themes. Thank you for all your support!

CCHQ
Canada
5 dage bruger appen
13. august 2021

This app is perfect and works for subscriptions. ALSO the support team is absolutely amazing, messaged me back within minutes every time and fixed every single one of my issues. I emailed them 10 different times with 10 different things i needed changed or fixed and they answered and got them fixed in minutes. 100/10 AMAZING STAFF IN LOVE WITH THIS SUPPORT TEAM. If you need a subscription app PLEASE download this one.

Cigar Cave Lounge
USA
4 dage bruger appen
31. marts 2021

The team has been very supportive. Have had a couple of subscriptions so that's a good start :) Hopefully I come across not problems in the future.

Rich Skxn
Storbritannien
4 dage bruger appen
4. maj 2022

WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just for them. That's not the worst part. The worst part is that my theme code is now destroyed, i can't delete some customers because it says that customer is a subscriber. This is after canceling the subscription order, deleting the order, unsubscriber in the native subscriber app's end, and more! Still to this day I can't delete that customer profile and Native Subscriber blamed it on Shopify. Now im on chat with Shopify and they said its Native Subscribers code causing the issue. Then Native subscriber said its Shopify. WOW. Meanwhile my theme of a brand new site is destroyed. Run away. Do not use

Phoenix Aurelius Research Academy
USA
3 dage bruger appen
Utterbond svarede 4. maj 2022

Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or subscription order so this is not any app issue it is Shopify by default and Shopify support also told you this. If customer place any single order then also you can't delete that customer till you delete their orders. And as we checked you have installed multiple apps that is why the you faced other design issue. So please let us know if you still face any problem because of our we are happy to assist you anytime. Looking forward for your reply. Hope you understand our concern. Thank you

23. januar 2024

Great app, easy to understand how to set everything up. If you need help with setting it up, they have great staff that will handle the problem easily!

mes biscuits maison
Canada
3 dage bruger appen
Utterbond svarede 25. januar 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

Redigeret 19. marts 2021

it's really a great app it has solved my purpose and support is a major part I got from the native app team

Magazinecafe01
USA
3 dage bruger appen
29. juni 2023

We are new to this app and had a little difficulty with the setup. We reached out to customer support and was able to chat with Jigs P - he was very helpful and responded quickly with a resolution. This app will be very helpful to our store.

odefenses
USA
2 dage bruger appen
Utterbond svarede 13. juli 2023

Thank you for your kind words. We’re grateful for your amazing feedback.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

16. juni 2021

Everything I need in one package! The subscription was kinda hard to set up at first, but the support is super fast to respond and very professional. They fixed everything for me and also installed the app for me. Even with special specifications, they can adapt it on the fly and it was super fast. I can wholeheartedly recommend this app. My only nitpick is they changed their pricing, business was the beginner package, but for this support and functionality, I gladly pay this price. My only wish would be a 6 subscription plan instead of only 3 for the middle package.

CLEAN FITNESS
Tyskland
En dag bruger appen
18. april 2023

WOW, instant email reply on Sunday night! Great service even when I use the free plan! I would recommend it!

MakyNailSupply
USA
En dag bruger appen
Utterbond svarede 17. maj 2023

Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us! :) :)

Do get in touch for any queries at support@webcontrive.com and in-app live chat, we are always happy to help you.