Utterbond Subscriptions App
Rezensionen (108)
Anpassen
-
Nach Bewertung
Everything I need in one package! The subscription was kinda hard to set up at first, but the support is super fast to respond and very professional. They fixed everything for me and also installed the app for me. Even with special specifications, they can adapt it on the fly and it was super fast. I can wholeheartedly recommend this app. My only nitpick is they changed their pricing, business was the beginner package, but for this support and functionality, I gladly pay this price. My only wish would be a 6 subscription plan instead of only 3 for the middle package.
WOW, instant email reply on Sunday night! Great service even when I use the free plan! I would recommend it!
Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us! :) :)
Do get in touch for any queries at support@webcontrive.com and in-app live chat, we are always happy to help you.
A fantastic app, fantastic support. So glad I found this. Needed help with install and had it done within the hour.
WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just for them. That's not the worst part. The worst part is that my theme code is now destroyed, i can't delete some customers because it says that customer is a subscriber. This is after canceling the subscription order, deleting the order, unsubscriber in the native subscriber app's end, and more! Still to this day I can't delete that customer profile and Native Subscriber blamed it on Shopify. Now im on chat with Shopify and they said its Native Subscribers code causing the issue. Then Native subscriber said its Shopify. WOW. Meanwhile my theme of a brand new site is destroyed. Run away. Do not use
Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or subscription order so this is not any app issue it is Shopify by default and Shopify support also told you this. If customer place any single order then also you can't delete that customer till you delete their orders. And as we checked you have installed multiple apps that is why the you faced other design issue. So please let us know if you still face any problem because of our we are happy to assist you anytime. Looking forward for your reply. Hope you understand our concern. Thank you
MUCH BETTER THAN THE COMPETITORS and the support team area amazing. Very quick and efficient. Couldn't be happier with the price and everything
Thank you very much for taking your precious time to share your valuable experience with our service and app!!
For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you
So far I have loved the customer service! The only thing I hope to be able to do is add what the total price is with the discount monthly on the product page. It was a reason that I chose this app but it's not available quite yet. I will update!
I had a small hiccup setting everything up but I reached out to customer support and immediately had a response and my issue was resolved. Very pleased with everything so far!
Probably the best support I have ever received from a shopify app. Because of this, we'll definitely be a long time customer, thank you.