Utterbond Subscriptions App

Works. Easy to set up. And the support is incredibly fast. I will now use the app with several shops.

superb app. Really easy to install and super active support from the developers aswell. highly recommended for subscription model integration in your shopify store.

We were looking for a cost effective app to introduce a subscription service to our customers. After some research, we landed on Native Subscription and have been really pleased with how it performs and particularly impressed by the customer service - we have limited tech resources - the Native Subscription team have been incredibly responsive and helpful - responding within 24 hours of query and solution sorted shortly after. In addition, we have been impressed how positively they have taken on feedback and made adjustments to their app to better serve our customers.

The team are quick to assist and have been helpful with our transfer so far. I did send a small wishlist of inclusions that they have told me are underway. From the update log, I can see they have come a long way since early this year with new features being added at a rapid rate. I have high hopes for using this app for many of my other brands. I just need to get better at transferring existing subscriptions over.

Update 11/9/22: Trying unsuccessfully to use this by having one variant of a product be a subscription, and another variant not. It's never worked properly. Still experiencing the problem of our time zones and having to wait 24 hours for a response, only to send a reply and wait another 24 hours. This exact issue is also a problem for another Shopify store I have, and when trying to fix that issue their team couldn't figure out how to get in as a collaborator to give support. After their "fix" a couple of days ago, all looked good on the front end (finally), but when customers started buying the subscription it took their orders but failed to create a subscription plan for them nor retain their payment info. So now I have to track them all down and figure out some kind of workaround. And this is all on the paid version of this app. Update: Cautiously raising my review to 4 after support has finally actually read my detailed issue carefully and fixed the malfunctioning code. When this app works, it is exactly what I need, especially because it is one of the only subscription apps that allows the customer to check out natively within Shopify. I am crossing my fingers it continues to work from now on, and in a couple of months if things have remained issue free I will update to 5 stars. Previous: This app is having a major code glitch through a huge subscription product launch. Support doesn't read my notes carefully and sends responses that don't address the issue. The time difference means waiting 24 hours for a ticket response. The offer of a support call only offers me appointments in the dead middle of the night for my time zone. I am beyond frustrated, and wasting hours of my (and staff) time for the last two days of this launch because we have to babysit the plan, which keeps changing its own settings everytime it is purchased, causing it to malfunction.

Fast customer service and support when I needed help with some customization, they requested access and fixed the issue almost immediately. Generous trial period too.

アプリ内言語設定で日本語にできます。デザインもシンプルでプロダクトページにサブスクウィジェットを表示しないようにしたかったのと、アカウントページ内のタブ配置を調整したかったのでサポートに連絡したところその日のうちに無料で調整していただきました。（英語サポート）ありがとうございます。

Parfait, le service client est très réactif, je recommande cette application. Le tarif est aussi très correct !!

Incredible support, fast response (10-15 minutes), quick and quality resolutions to implementation/theme styling and migration of active subscriptions.

I had some trouble setting the app up possibly due to my mistake and their support responded right away and took quick action