Utterbond Subscriptions App
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Very responsive but also effective customer service support. Sorted out any issues we have faced. i would highly reccommend this app for your subscription programme.
Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
This is my first venture into subscription products. This app is user-friendly and has great customer support.
This is a great application if you have a need to make a subscription product on your website, The customer service is fast and good! I recommend it !
An app that allows multiple shipping options for subscription (weight based & price based) Recommend!!
I am a big fan of this app. the support is A+ as well. they have a half an hour zoom meeting with you which you will need to schedule once you install the app. You can tell them every requirement about how the app should work, they will install it correctly simultaneously for you. I needed the app to be installed on my product, faq, and the home page and they did it perfectly. The app is perfect. You don't have to give per subscription commission to anyone. They customized the app according to my needs. The support after the installation was awesome as well. A+ overall for both, the app and the support.
Great customer service + the team is constantly trying to improve their app based on your feedback! Very cheap app for the value, would recommend!
Hey,
Sorry for the inconvenience that you have faced.
You have added the wrong subject in the email notification. All the subscriptions are activated and we have also displayed the Failed payment reason in our app admin.
Failed payment errors are "Your card has insufficient funds" and "Your card was declined"
We also have shared the full reason list with the screenshots on your ticket. Please check that too. So please let us know if you did not understand this issue so we can help you with this asap as our app is working perfectly in your store. Looking forward to hearing back from you.
Thank you
Jack P
Giving it 5 stars even before I use it because the customer service has been so good (once I figured out they're in India and it was better to contact them at night (which is easy for me)). There were issues with integrating with our Shopify Theme. But they patiently took care of it. Our site goes live in a couple weeks. This is when Iook forward to testing it and giving the another 5 stars for how it actually works.
I installed the app and was easy to set up and I'm not a tech-minded chap. I've just had come help on chat which was also great. The true value for me is good fast support which is what I received - bravo Native Team, thank you.
This app works well for our subscription programs. We have monthly, bi-monthly and quarterly programs and this app allows us to automatically execute the subscriptions of our products regularly.
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!! 🙂
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.
Great app. Be sure to send messages for problems in advance if you're in the USA... they are a little different on time as most apps are. ... but for the price and ease of setup it is a wonderful and well constructed app. Something Shopify desperately needed. We've been at the mercy of complicated high rates for bad design for too long.