Utterbond Subscriptions App

Utterbond Subscriptions App

리뷰 (126)

전체 평점
4.8
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2025년 1월 29일

Not the most feature-rich app, but excellent support.
Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear.

Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting.

There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers.

Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.

Cloudwater
영국
앱 사용 기간 거의 3년
2025년 1월 7일

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5

Big Bold Health
미국
앱 사용 기간 대략 2년
답글 Utterbond개 2025년 1월 13일

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

2024년 12월 3일

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Forrist
영국
앱 사용 기간 거의 3년
답글 Utterbond개 2024년 12월 6일

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

2024년 11월 28일

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

cinch skin
오스트레일리아
앱 사용 기간 대략 3년
답글 Utterbond개 2024년 12월 6일

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

2024년 11월 8일

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Pirate's Grog Rum
영국
앱 사용 기간 3년 초과
답글 Utterbond개 2024년 11월 21일

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app.

Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Our support team is always here to help you!

2024년 11월 19일

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Visune
영국
앱 사용 기간 20일
답글 Utterbond개 2024년 11월 21일

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

2024년 11월 20일에 편집됨

Excellent Team!

I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team.
I highly highly recommend them!

Shift Aroma
루마니아
앱 사용 기간 3개월
답글 Utterbond개 2024년 12월 20일

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@utterbond.com or via our in-app live chat. We're always here to support you!

2024년 10월 3일

Great customer service

SugaVida
영국
앱 사용 기간 7개월
답글 Utterbond개 2024년 11월 21일

Thank you so much for sharing great experience with us, Your feedback are valuable to us!

Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

2024년 10월 4일

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used.

If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships.

100% worth testing and seeing if they are a fit!

VINYL MOON
미국
앱 사용 기간 대략 2개월
답글 Utterbond개 2024년 11월 21일

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

2024년 9월 3일

Great app with excellent customer service!

Burning Kiln Winery
캐나다
앱 사용 기간 3년 초과
답글 Utterbond개 2024년 11월 21일

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.