Recensioner (126)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
6 oktober 2022

Incredible support, fast response (10-15 minutes), quick and quality resolutions to implementation/theme styling and migration of active subscriptions.

MOMO Kombucha
Storbritannien
10 dagar användning av appen
Utterbond svarade 10 oktober 2022

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

11 augusti 2021

IMHO this is one of the best, if not the best, subscription app for Shopify. Has rich functionality and as the name suggests provides a very native experience for both customers and shop owners consistent with rest of Shopify. Support team is also super helpful and very responsive.

Polidio Coffee
Australien
9 dagar användning av appen
Redigerat 4 mars 2021

Great app to handle subscriptions in your business. Also very fast and professional customer support. Thank you for this nice app!

Infused energy
Tyskland
6 dagar användning av appen
2 mars 2021

Customer service responded quickly and helped me resolve all the conflicts that were occurring with my store's Theme. Very impressed on the response time and their ability to ensure compatibility with highly customized Themes. Thank you for all your support!

CCHQ
Kanada
5 dagar användning av appen
13 augusti 2021

This app is perfect and works for subscriptions. ALSO the support team is absolutely amazing, messaged me back within minutes every time and fixed every single one of my issues. I emailed them 10 different times with 10 different things i needed changed or fixed and they answered and got them fixed in minutes. 100/10 AMAZING STAFF IN LOVE WITH THIS SUPPORT TEAM. If you need a subscription app PLEASE download this one.

Cigar Cave Lounge
USA
4 dagar användning av appen
31 mars 2021

The team has been very supportive. Have had a couple of subscriptions so that's a good start :) Hopefully I come across not problems in the future.

Rich Skxn
Storbritannien
4 dagar användning av appen
4 maj 2022

WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just for them. That's not the worst part. The worst part is that my theme code is now destroyed, i can't delete some customers because it says that customer is a subscriber. This is after canceling the subscription order, deleting the order, unsubscriber in the native subscriber app's end, and more! Still to this day I can't delete that customer profile and Native Subscriber blamed it on Shopify. Now im on chat with Shopify and they said its Native Subscribers code causing the issue. Then Native subscriber said its Shopify. WOW. Meanwhile my theme of a brand new site is destroyed. Run away. Do not use

Phoenix Aurelius Research Academy
USA
3 dagar användning av appen
Utterbond svarade 4 maj 2022

Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or subscription order so this is not any app issue it is Shopify by default and Shopify support also told you this. If customer place any single order then also you can't delete that customer till you delete their orders. And as we checked you have installed multiple apps that is why the you faced other design issue. So please let us know if you still face any problem because of our we are happy to assist you anytime. Looking forward for your reply. Hope you understand our concern. Thank you

21 mars 2024

Great support response for helping us set up the app. Simple and intuitive it seems to offer everything we need for our subscriptions and build a box. We already had one subscription come in a few hours after launching it. WOuld recommend as great value.

The Karma Tea Co.
Storbritannien
3 dagar användning av appen
Utterbond svarade 5 april 2024

We truly appreciate you sharing your wonderful experience with our app and service! Your feedback means a lot to us. 😊

Feel free to reach out for any queries at support@webcontrive.com or through our in-app live chat. We are always here and happy to assist you.

Redigerat 19 mars 2021

it's really a great app it has solved my purpose and support is a major part I got from the native app team

Magazinecafe01
USA
3 dagar användning av appen
23 januari 2024

Great app, easy to understand how to set everything up. If you need help with setting it up, they have great staff that will handle the problem easily!

mes biscuits maison
Kanada
3 dagar användning av appen
Utterbond svarade 25 januari 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.