Recensioner (109)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
26 maj 2022

We've began to use Native Subscriptions to offer our products in a new and modern way. Our goal is to make it easier on our customers and ourselves. So far so good! We are looking forward to continuing to develop our services with this app and use it to the full potential.

The Meeting Place on Market
USA
4 månader användning av appen
10 maj 2021

Jack and his team have been incredibly helpful in assisting me with setup. They are easy to communicate with and are constantly adding features that I have requested. I highly recommend this app for the ease of use and the level of customer support I have received.

The Biltong Shop
Australien
4 månader användning av appen
26 maj 2022

In my opinion this is the subscriptions app of choice, simple to set up and excellent support. So far i see no reason to look elsewhere.

Cotswold Flour
Storbritannien
4 månader användning av appen
Utterbond svarade 27 maj 2022

Thanks so much for your great experience and good vibes. We are happy to hear that our app meets your requirement and expectation.

Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.

28 september 2021

I am happy with the support team provide me quick support and resolved the issue with in few minutes.

Cuty
Storbritannien
4 månader användning av appen
20 maj 2021

Very good customer service, help me solve all my issues. Just started testing out the app in trial period.

Nurturing Naturally Singapore
Singapore
4 månader användning av appen
Redigerat 7 oktober 2021

Native Subscriptions foi a solução que encontrei para fazer o meu clube de assinaturas acontecer! o App é facil e intuitivo e o suporte é muito ágil! Estou muito satisfeita! Recomendo!

Yoyo Bow Club
Brasilien
3 månader användning av appen
8 oktober 2021

The service was outstanding on the live chat and the app has solved all our issues. We cant wait for our first order to come through now with such ease.

a special something.com.au
Australien
3 månader användning av appen
16 juli 2021

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.

Glitter Delight LLC
USA
3 månader användning av appen
Utterbond svarade 3 september 2021

We are sorry for the inconvenience that you have faced.
We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from our side. It was a Shopify issue.
We have already shared the Shopify conversation regarding the issue that you faced. If you still face any issues then please contact us in live chat or email us at support@thimatic.com

Thank you
Jack P

9 november 2021

We used to use another platform to manage our subscriptions but when we moved to Shopify we searched for another solution. Native Subscriptions does everything we need at a great price. Since we moved from another platform we needed to migrate our subscriptions and the Thimatic team were very helpful in doing so. When we had an issue with the pricing of our imported subscriptions they were able to rectify the issue very quickly.

Sewers Club
Kanada
3 månader användning av appen
20 december 2021

I arranged a call for some help with the subscription management function. Jack was super helpful and made changes while we were still on the call! really impressed with the level of service! Thank you Jack and the team.

Make My Shave
Australien
3 månader användning av appen