Utterbond Subscriptions App

Not the most feature-rich app, but excellent support.
Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear.

Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting.

There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers.

Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Excellent Team!

I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team.
I highly highly recommend them!

Great customer service

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used.

If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships.

100% worth testing and seeing if they are a fit!

Great app with excellent customer service!