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I had a problem managing some backend subscriptions such as updating and changing items for customers. Contacted support and they were able to help me with my problem within 24 hours with a custom solution.
Before installing an app, we compared all the options and this app was the best value for money. With Paypal Express, it is now also possible to use the app without Shopify Payments. This was incredibly important for us, as Shopify Payments has not yet been launched in our country. The installation of the app is also very simple and well documented. Depending on the theme, however, there may be some reworking of the code. But the people from Thimatic are there to help and solve any problems very quickly. The customer support really deserves a mention here. Even before we bought the app, we received very good advice by email. Our shop is still under construction and not yet live, but I am convinced that this app will bring us success. Would you like to see how we have integrated the app? > www.sonohr.de
i have really enjoyed working with company.
We apologize on behalf of my colleague.
We have fixed all the issues that you have shared. Everything is working fine now. Please check and let us know. If you are still facing any issues then please contact us at "support@thimatic.com".
Thank you
Jack P
The subscriptions work great but even greater is the support team to help you make sure the app works with your theme.
Thank you so much for sharing good vibes & great feedback.
Feel free to contact us for any queries at hello@thimatic.com or in-app chat, we are always happy to help you.
Great subscription solution, with probably the most reasonable pricing structure out there. Also works well with their other app solutions which we will eventually delve into. Customer support was very speedy and helpful (thanks Jigs).
I used this app on our wine store with subscription packs and it's super easy to use. The support answered my questions and even help me fix the issues.
Útil para programas de suscripción. La atención es rápida y certera. si tienes algún problema te lo solucionan.
Sservice has been responsive and helpful so far. I haven't had the app on my site for long, but so far its doing everything I am asking it to.
Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. 🙂
For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.
Had a problem and customer service installed the app within 20 minutes. Great customer service - great subscription app, use native all our websites.
Excellent subscription app, we tried many subscription apps but Native subscription seems very good with lot features and quick support, we have Shopify Plus plan with multiple store. I will implement this app for all stores.