評價 (108)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年8月11日

IMHO this is one of the best, if not the best, subscription app for Shopify. Has rich functionality and as the name suggests provides a very native experience for both customers and shop owners consistent with rest of Shopify. Support team is also super helpful and very responsive.

Polidio Coffee
澳洲
使用應用程式 9天
編輯時間:2022年5月24日

App is buggy and support is unreliable. We've run into frequent issues, such as the app skipping months of a subscription randomly and lack of functionality limiting us from editing subscriptions that are paid in advance. I've sent in support tickets but haven't received any help. 5/24/22 Update — The app developer reached out and asked me to remove my 2 star review, but still hasn't helped with my issues. The monthly subscription that was previously skipping entire months is now charging the customer for a full year, each month.

Hippy Feet
美國
使用應用程式 6個月
2022年9月13日

Sservice has been responsive and helpful so far. I haven't had the app on my site for long, but so far its doing everything I am asking it to.

Pupcific Northwest
美國
使用應用程式 7天
Utterbond 已回覆 2022年9月23日

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. 🙂

For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.

編輯時間:2021年3月4日

Great app to handle subscriptions in your business. Also very fast and professional customer support. Thank you for this nice app!

Infused energy
德國
使用應用程式 6天
2021年3月2日

Customer service responded quickly and helped me resolve all the conflicts that were occurring with my store's Theme. Very impressed on the response time and their ability to ensure compatibility with highly customized Themes. Thank you for all your support!

CCHQ
加拿大
使用應用程式 5天
2022年5月26日

We've began to use Native Subscriptions to offer our products in a new and modern way. Our goal is to make it easier on our customers and ourselves. So far so good! We are looking forward to continuing to develop our services with this app and use it to the full potential.

The Meeting Place on Market
美國
使用應用程式 4個月
2021年8月13日

This app is perfect and works for subscriptions. ALSO the support team is absolutely amazing, messaged me back within minutes every time and fixed every single one of my issues. I emailed them 10 different times with 10 different things i needed changed or fixed and they answered and got them fixed in minutes. 100/10 AMAZING STAFF IN LOVE WITH THIS SUPPORT TEAM. If you need a subscription app PLEASE download this one.

Cigar Cave Lounge
美國
使用應用程式 4天
2021年7月16日

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.

Glitter Delight LLC
美國
使用應用程式 3個月
Utterbond 已回覆 2021年9月3日

We are sorry for the inconvenience that you have faced.
We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from our side. It was a Shopify issue.
We have already shared the Shopify conversation regarding the issue that you faced. If you still face any issues then please contact us in live chat or email us at support@thimatic.com

Thank you
Jack P

2021年3月31日

The team has been very supportive. Have had a couple of subscriptions so that's a good start :) Hopefully I come across not problems in the future.

Rich Skxn
英國
使用應用程式 4天
編輯時間:2021年3月19日

it's really a great app it has solved my purpose and support is a major part I got from the native app team

Magazinecafe01
美國
使用應用程式 3天