Webkul Helpdesk Support‑UVdesk , 19 reviews

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
    17
  • 11% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 16, 2019

This app is quite easy to use and the live support very helpful. Looking for the Live chat function add into this app.

MDreams
Hong Kong SAR
Over 2 years using the app
July 11, 2020

Among some of the apps that we considered this one integrates various functionalities like a Knowledge Base, FAQ Section, and Customer Support Messaging that made it a great package. The support is very kind and helpful, we worked with Himani who help us get set up. I give it four stars because it lacks some Branding flexibility that should be a standard in some functions, like the ability to add an image in the knowledge base banner or customize the bubble icon which is always present on the front end. Hopefully, they can add these as functionalities.

Aztro Marketplace
United States
About 1 year using the app
1
1