Webkul Helpdesk Support‑UVdesk
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Elementi chiave
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Funziona con i temi più recenti
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Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
19 maggio 2017
Lingue
Inglese
Categorie
Gestione ticket assistenzaSi integra con
Amazon, eBay, Magento 2, OpenCart, Cs-CartConverts customer support inquiries into the service tickets. Streamline customer support.
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.
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Streamline customer support from one dashboard.
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Utilize pre-defined templates, Reporting, Automated workflow for quick support.
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A custom Form helps the customer to send an instant query from the Shopify front
Prezzi
Prova gratuita di 30 giorniEnterprise Plan
$36/mese
- $36 for Two Agents
- Multiple Stores
- 50+ Apps
- Unlimited Mailbox
- All Enterprise Plan Features
Enterprise Plan
$36/mese
- $36 for Two Agents
- Multiple Stores
- 50+ Apps
- Unlimited Mailbox
- All Enterprise Plan Features
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
19 recensioni
Incredible support, great brought!
Thank you
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It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.
Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.
Hi, Thank you for the review.
As we have checked, the support team has responded to all the query well in time, so request you to check the spam too.
The team is again trying to get in touch via email, please respond so we can get the things sorted.
Informazioni sull’app
Lanciata
19 maggio 2017
Lingue
Inglese
Categorie
Gestione ticket assistenzaSi integra con
Amazon, eBay, Magento 2, OpenCart, Cs-CartSviluppata da Webkul Software Pvt Ltd
Informazioni su Webkul Software Pvt Ltd
Valutazione media: 4,5
Crea app per l’App Store di Shopify da 8 anni
Assistenza
Invia un messaggio(+91)-9870284067
support@uvdesk.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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