Webkul Helpdesk Support‑UVdesk
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管理画面で直接操作
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最新テーマに対応
このアプリについて
公開日
2017年5月19日
言語
英語
このアプリは日本語に翻訳されていません
カテゴリー
サポートチケット管理連携対象システム・アプリ
Amazon, eBay, Magento 2, OpenCart, Cs-CartConverts customer support inquiries into the service tickets. Streamline customer support.
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.
- Streamline customer support from one dashboard.
- Utilize pre-defined templates, Reporting, Automated workflow for quick support.
- A custom Form helps the customer to send an instant query from the Shopify front
価格設定
30日間の無料体験Enterprise Plan
$36/月
- $36 for Two Agents
- Multiple Stores
- 50+ Apps
- Unlimited Mailbox
- All Enterprise Plan Features
Enterprise Plan
$36/月
- $36 for Two Agents
- Multiple Stores
- 50+ Apps
- Unlimited Mailbox
- All Enterprise Plan Features
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
19件のレビュー
WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.
We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.
Any issues you may have or think you have WebKul will fix, they really stand behind their products. I can't think of any other development team so committed to their craft.
Thank you very much WebKul for helping us out =D
It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.
This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!
I highly recommend UVdesk. The features are great and the ticket system keeps me organized with customer inquiries, exchange requests, etc. The customer service team is great and if I ever need help or there is a glitch in the system, they attend to it right away. This is a great Helpdesk for a great price!
These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now. Their support is great. Vidu is a darling. She took us through the configuration and every other necessary detail.
Thanks, Guys. Keep up the good work.
このアプリについて
公開日
2017年5月19日
言語
英語
このアプリは日本語に翻訳されていません
カテゴリー
サポートチケット管理連携対象システム・アプリ
Amazon, eBay, Magento 2, OpenCart, Cs-Cart開発者：Webkul Software Pvt Ltd
Webkul Software Pvt Ltdの詳細情報
平均評価：4.6
Shopify App Store向けのアプリ構築経験：10年
H-28, Sector 63, Noida, UP, 201301, IN
サポート
メッセージを送信(+91)-9870284067
support@uvdesk.com
この開発者は日本語での直接的なサポートを提供していません。
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