Webkul Helpdesk Support‑UVdesk

Name: Webkul Helpdesk Support‑UVdesk
Brand: Webkul Software Pvt Ltd
Rating: 4.9 (20 reviews)

요금제: 월 $36. 무료 체험 이용 가능.
평점: 4.9 (20)
개발자: Webkul Software Pvt Ltd

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different ... 더 보기

Streamline customer support from one dashboard.
Utilize pre-defined templates, Reporting, Automated workflow for quick support.
A custom Form helps the customer to send an instant query from the Shopify front

하이라이트: 최신 테마와 작동

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Amazon
eBay
Magento 2
OpenCart
Cs-Cart

범주

지원 센터

채널

워크플로 자동화

요금제

Enterprise Plan

$36 /월

$36 for Two Agents
Multiple Stores
50+ Apps
Unlimited Mailbox
All Enterprise Plan Features

30일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (20)

전체 평점

4.9

평점 수준당 개수

평점의 90%가 별 5개입니다
18
평점의 10%가 별 4개입니다
2
평점의 0%가 별 3개입니다
평점의 0%가 별 2개입니다
평점의 0%가 별 1개입니다

모든 리뷰

2024년 10월 4일

I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design.

The standout aspect was the exceptional support from the Webkul team—they were responsive and knowledgeable, always going above and beyond to help.

This platform has significantly improved my customer service workflow, making it a fantastic tool for any business looking to enhance its ...

PE - Flawless Bloom LLC

미국

앱 사용 기간 9개월

2019년 4월 26일에 편집됨

WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.

We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.

Any ...

Verycanadian

캐나다

앱 사용 기간 거의 4년

2020년 10월 1일

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from ...

Amogue

인도

앱 사용 기간 2년 초과

2018년 2월 22일

Usually we do not try new apps, But none of the other suits our requirements. This was exactly what we were looking for and works extremely well.

Pros:
Can convert all mails to Tickets.
Highly customizable.
Can have multiple forms with multiple fields
Can have a knowledgebase
Can connect with multiple apps
Easy to use UI for the Backend
Saved Replies and templates to tickets and custom HTML
...

Tanotis

인도

앱 사용 기간 대략 2년

2018년 5월 27일

This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!

Hanscafe

싱가포르

앱 사용 기간 거의 2년