Webkul Helpdesk Support‑UVdesk
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Om appen
Lansering
19 maj 2017
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Hantering av supportärendenFungerar med
Amazon, eBay, Magento 2, OpenCart, Cs-CartOmvandlar kundsupportförfrågningar till servicetickets. Effektiviserar kundsupport.
UVdesk helpdesk låter handlare hantera alla deras kundsupportförfrågningar som kommer från olika kanaler på ett ställe. Den har dessutom robust integration med Shopify, så du kan kontrollera orderdetaljer för realtidsorderverifiering och ansluta flera Shopify-butiker. Använd personliga mallar, arbetsflöde, & processhantering för att minska svarstiden. Spåra kundsupportförfrågningar och supportpersonalens prestanda för att göra dem mer produktiva för att vinna kundens hjärta.
- Effektivisera kundsupport från en instrumentpanel.
- Använd fördefinierade mallar, rapportering, automatiserat arbetsflöde för snabb support.
- Ett anpassat formulär hjälper kunden att skicka en omedelbar förfrågan från Shopify-fronten
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Priser
Prova gratis i 30 dagarEnterprise Plan
$36/månad
- 36 $ för två agenter
- Flera butiker
- 50+ appar
- Obegränsad brevlåda
- Alla Enterprise Plan-funktioner
Enterprise Plan
$36/månad
- 36 $ för två agenter
- Flera butiker
- 50+ appar
- Obegränsad brevlåda
- Alla Enterprise Plan-funktioner
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
19 recensioner
WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.
We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.
Any issues you may have or think you have WebKul will fix, they really stand behind their products. I can't think of any other development team so committed to their craft.
Thank you very much WebKul for helping us out =D
It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.
This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!
I highly recommend UVdesk. The features are great and the ticket system keeps me organized with customer inquiries, exchange requests, etc. The customer service team is great and if I ever need help or there is a glitch in the system, they attend to it right away. This is a great Helpdesk for a great price!
These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now. Their support is great. Vidu is a darling. She took us through the configuration and every other necessary detail.
Thanks, Guys. Keep up the good work.
Om appen
Lansering
19 maj 2017
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Hantering av supportärendenFungerar med
Amazon, eBay, Magento 2, OpenCart, Cs-CartSkapad av Webkul Software Pvt Ltd
Om Webkul Software Pvt Ltd
4,6 i genomsnittligt betyg
Har skapat appar för Shopifys appbutik i 10 år
H-28, Sector 63, Noida, UP, 201301, IN
Support
Skicka ett meddelande(+91)-9870284067
support@uvdesk.com