Webkul Helpdesk Support‑UVdesk
配图图库
亮点
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可直接在 Shopify 后台使用
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适用于最新模板
关于此应用
将客户支持查询转化为服务工单。 简化客户支持。
UVdesk帮助台允许商家在一个地方处理来自不同渠道的所有客户支持查询。它还与Shopify有强大的集成,所以你可以查看订单详情进行实时订单验证,并连接多个Shopify商店。使用个性化模板、工作流和流程管理来减少响应时间。跟踪客户支持查询和支持人员的表现,使他们更有生产力,赢得客户的心。
- 从一个仪表板简化客户支持。
- 利用预定义的模板、报告、自动化工作流进行快速支持。
- 自定义表单帮助客户从Shopify前端发送即时查询
包含自动翻译的文本
定价
30 天免费试用企业计划
$36 /月
- 两个代理商36美元
- 多个商店
- 50+应用
- 无限邮箱
- 所有企业计划特性
企业计划
$36 /月
- 两个代理商36美元
- 多个商店
- 50+应用
- 无限邮箱
- 所有企业计划特性
19 条评论
WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.
We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.
Any issues you may have or think you have WebKul will fix, they really stand behind their products. I can't think of any other development team so committed to their craft.
Thank you very much WebKul for helping us out =D
It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.
This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!
I highly recommend UVdesk. The features are great and the ticket system keeps me organized with customer inquiries, exchange requests, etc. The customer service team is great and if I ever need help or there is a glitch in the system, they attend to it right away. This is a great Helpdesk for a great price!
These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now. Their support is great. Vidu is a darling. She took us through the configuration and every other necessary detail.
Thanks, Guys. Keep up the good work.