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The onboarding process has been super fast and everyone has been helpful and quick at answering my questions. Krithi and Mokesh were extremely patient with me and fixed any issues I had right away.
The Vajro app for my boutique is just what I've been looking for! And the Customer Service team can't be beat. So kind and so helpful and always available.
This was the easiest set up process and has amazing options. Varro makes this really easy and walks you through the entire process from start to finish.
The representative that helped me went above and beyond to make sure all of my concerns were addressed. He was very helpful with any and all questions and concerns I had. I look forward to working with Vajro.
Great customer experience, the team was able to identify my concerns and worked on sorting them proactively and with excellent follow-up.
Customer service is amazing - super responsive in helping you customise your app real time and open to new ideas!
Great, simple app, easy to set up and configure. Made my app go live in minutes. By far the best customer service. Highly recommend
I downloaded this app and did the trial for 60 days, uninstalled and canceled my subscription after the trial period. Yet here I am almost a year later still getting charged $99. There's no number, email or customer service listed. Almost 1K they have been taking from me that an I'm not even using and a cancel subscription
Hi Johnetta,
We checked our logs and there was no record of cancellation from your side. You can check this with the Shopify team if you wish to. If you check your Shopify dashboard, you'll still find Vajro as a sales channel.
Nevertheless, since you have not used Vajro all this while, we WILL refund the entire amount. We've processed it and the money will hit your bank in a few days.
We've sent you a detailed email regarding this. Feel free to reach out to our support (you'll find this in the marketplace listing page as well as inside our app) if you have any questions or need any clarifications. We'll be there to help.
Cheers.
i just launched my app live and the process has been seamless. All of the help and support you get with loading the app and making sure its exactly what you want is incomparable to any other company out there. I would definitely recommend this company to any and everyone wanting to launch a mobile shopping experience for their customers
these guys are AMAZING! they had the app up within a week. they really go above and beyond...perfect customer service. they were ALWAYS there (no matter the hour of day) to answer my many questions. i would definitely recommend them to any business. Our customers also say they love it more than going to the website and say it's very easy to navigate! set up on my end was very easy!