리뷰 (1,817)

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4.9
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2019년 1월 15일

Super disappointing... After downloading the App, I had questions regarding the Android version, so I typed a pretty lengthly message via their chat feature. Only to get an auto-bot response, saying their office is closed & someone will email me back the following biz day. (It's ONLY 7pm, CST mind you!) Frustrating as a small biz owner, not having time during the day to spend on this part of my biz, so early evenings are super important! Deleting this app now & will continue with my Tapcart App that I'm just as unhappy with! Surely theres an App co out there that actually WORK later hours for us small business owners!

Dream Leggings
미국
앱 사용 기간 2개월
2022년 4월 26일에 편집됨

I am updating my review. I am HIGHLY DISAPPOINTED with this app. Initially, all went very well and was very fast. My apps were ready in about a week. When I did testing on the IOS app, the OTP code for people to register wasn't working. I reported this on April 8th and was told it would be looked in to. Fast forward to the following week. I didn't hear anything from them so I asked for an update. I was told the team was working on it, it would be escalated...yada, yada, yada. I had to push back my Mother's Day launch and rearrange alot of other things that cost me money. On April 18th I was asked to give them until the 26th for everything to be working. I reached out on April 23rd about a separate issue and the agent told me the app was working. I asked if she was sure because I hadn't been contacted and it still wasn't working on my end. She then told me "Oh yes, we asked that you patiently give us until the 26th." So here it is, the 26th and I'm getting the same canned responses I've been getting. It just doesn't make sense that there has been NO CHANGE in it since April 8th. I even asked if they could just disable the OTP for the phone field so my customers could use their email address to register. Again, I got the same response..."Our team is working on your issue as a high priority and you'll be notified with an update." I really wanted to use this app, as it seems to have everything I need. But at this point, how much longer am I supposed to wait? It has really halted my business launch. I wish I could give it a negative star.

It's the Curves for Me
미국
앱 사용 기간 25일
2020년 6월 11일

They support only kiwi size chart

SUGARBROWNIES
네덜란드
앱 사용 기간 12일
2019년 6월 25일

I have no support at all , not one help or answer my questions, still ignore all my chats . i don't recommend .

O Mercadin
영국
앱 사용 기간 대략 1시간
답글 Vajro Inc개 2019년 7월 12일

We are extremely sorry for not being able to reply you immediately due to network fluctuations. One of our major strengths is the way we respond to our customers promptly and we always posses customer first philosophy to make sure, we help them to build their mobile app.

We are concerned about your comments and we look forward to make this right for you. You may contact us at support@vajro.com anytime.

Team Vajro

2020년 8월 16일

Installed this app for a total of 5 minutes and one of their reps emailed me 5 times in under two hours on a Sunday evening trying to get me to schedule a Zoom call. Extremely annoying and invasive. Seems super sketch.

The Vault Queen
미국
앱 사용 기간 2분
답글 Vajro Inc개 2020년 8월 16일

Hi Alessandro! First up, my apologies for being annoying. We understand that a lot of Shopify store owners are free on weekends to try out plugins like Vajro. And since you installed on a Sunday evening, we thought that you may have had the time to get on a zoom call with us - and it is precisely for busy entrepreneurs like you that we have our support open 24/7/365. Your point is well taken - we'll be careful about how many times we message people in a short span of time.