** WORST EVER*** I don't like leaving reviews but I had to put my socks down for This one. Lemme start by saying this, do not believe the positive reviews you are currently seeing on this app 'they beg you to put that after the first communication'' it's all lies. First they started talking to me so good about the options and so that I'll get when I start using their platform,Mind you I was only asking questions. The communication was on point, But guess what ? I was fooled by that. They only talk and give you the best support until you click confirmed and approved billing. After I did all the above then I really start seeing the true colors of these people. I'm not going to lie it's the worst! If you're Considering giving your website an App this platform is definitely not an option stay far from it. They said it's 2 months free but believe me by the time they done dragging you out to set up the app and publish it, it would be 3 months done, and If you don't believe me go ahead and waste your time and money. ** WORST EVER*** here i come tapcart <3
The Vault Queen
Installed this app for a total of 5 minutes and one of their reps emailed me 5 times in under two hours on a Sunday evening trying to get me to schedule a Zoom call. Extremely annoying and invasive. Seems super sketch.
Hi Alessandro! First up, my apologies for being annoying. We understand that a lot of Shopify store owners are free on weekends to try out plugins like Vajro. And since you installed on a Sunday evening, we thought that you may have had the time to get on a zoom call with us - and it is precisely for busy entrepreneurs like you that we have our support open 24/7/365. Your point is well taken - we'll be careful about how many times we message people in a short span of time.
They support only kiwi size chart
I have no support at all , not one help or answer my questions, still ignore all my chats . i don't recommend .
We are extremely sorry for not being able to reply you immediately due to network fluctuations. One of our major strengths is the way we respond to our customers promptly and we always posses customer first philosophy to make sure, we help them to build their mobile app.
We are concerned about your comments and we look forward to make this right for you. You may contact us at email@example.com anytime.
Super disappointing... After downloading the App, I had questions regarding the Android version, so I typed a pretty lengthly message via their chat feature. Only to get an auto-bot response, saying their office is closed & someone will email me back the following biz day. (It's ONLY 7pm, CST mind you!) Frustrating as a small biz owner, not having time during the day to spend on this part of my biz, so early evenings are super important! Deleting this app now & will continue with my Tapcart App that I'm just as unhappy with! Surely theres an App co out there that actually WORK later hours for us small business owners!