Vajro ‑ Mobile App Builder

It's a great and smart app. And a very supportive, cooperative and respectful team. I am happy with this experience

AWESOME CUSTOMER SERVICE

I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.

They are a game changer! My mobile app is running great and the customer service is immaculate! They respond right away every time and help me fix my problems! Sourav and his whole team are great!

I've thoroughly appreciated the process and the simplicity of setting up my new app. The team has been incredibly supportive, assisting me with anything I need or any new concepts I need to grasp. I admire all the features the app offers, and the team's proactive approach is commendable—they're always prepared to lend a hand. Right from the beginning, the team at Vajro Aakash has displayed a deep understanding of our requirements