Superfans ‑ Mobile App Builder

While we've yet ot invest in the full version, we really love the features of this app! The push notifications to our customers are a fantastic bonus. The app is really easy to use, and changing the mobile site around is really intuitive. The support team is amazing (shout out Vaishnavi), always incredibly quick to respond, and they always resolve my issues on the spot. Definitely an app worth having!

We are very disappointed with this app.

We use the live selling feature only once a week, and the monthly fee is almost $600. However, the live feature has had serious issues almost every 1–2 months.

In February, we already experienced a live selling problem. After contacting support, we were told they would improve it as soon as possible. But only about one month later, another major issue happened again during our live sale.

This time, all product names showed as unreadable garbled text, so customers could not understand what products we were selling. This directly affected our live sales, customer experience, and caused business losses.

For an app charging such a high monthly fee, the core live selling function should be stable. Unfortunately, the reliability has been very disappointing, and these repeated problems have made it difficult for us to trust the app for our business.

Currently in the trial mode and setting up the app has been great! The team has been very helpful explaining each step and assisting with our creation. I gave examples of the type of app I was looking for and it was created quickly and any changes I have they're quick to assist. I'd definitely recommend Superfans to any brands looking to create their own app.