ValueFirst WhatsApp App
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Acerca de esta aplicación
Fecha de lanzamiento
6 de septiembre de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Marketing vía SMSEn el ciclo de vida del consumidor, las APIs de WhatsApp de ValueFirst permiten una experiencia de conversación agradable.
ValueFirst Digital desarrolló una aplicación de mercado para atender a aquellos clientes que están utilizando Shopify y utilizando la API de WhatsApp de ValueFirst para enviar mensajes a sus clientes.
- Envía mensajes a los clientes sin salir de Shopify.
- Envía varios tipos de mensajes personalizados de WhatsApp directamente a los clientes.
- Ver el estado de entrega del mensaje a través del Panel de WhatsApp.
Contiene texto traducido automáticamente
1 reseña
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El 0% de las calificaciones son de 5 estrellas
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El 0% de las calificaciones son de 4 estrellas
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El 0% de las calificaciones son de 3 estrellas
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El 0% de las calificaciones son de 2 estrellas
- El 100% de las calificaciones son de 1 estrellas
I recently installed the "ValueFirst WhatsApp App" on my Shopify store in the hopes of enhancing customer engagement through WhatsApp. However, my experience with this app has been nothing short of frustrating and disappointing.
The first issue I encountered was immediately after installation. Instead of being directed to a user-friendly setup process, I was redirected to the developer's website. This was a confusing start, as I expected a seamless onboarding process within the Shopify platform itself.
Upon reaching the website, I was left in the dark about how to activate the app. The lack of clear instructions or a user guide made it extremely challenging to understand how to get the app up and running. This left me feeling frustrated and confused.
I attempted to seek assistance by reaching out to the provided email address on their website. Unfortunately, my attempts to contact them via email proved fruitless, as I received no response. This level of unresponsiveness was incredibly frustrating and left me with a sense of abandonment as a customer.
To further aggravate the situation, I decided to use the Shopify app's built-in support feature to contact the developer for help. Unfortunately, I received no reply through this channel either, which is not only disappointing but also unacceptable.
In conclusion, my experience with the ValueFirst WhatsApp App has been a complete letdown. The app's outsourcing of the activation process to an external website, the lack of responsiveness to email inquiries, and the absence of support through the Shopify platform are all major red flags. It's disheartening to see Shopify allowing such apps with subpar customer support and a lack of proper integration into their platform. I would strongly advise potential users to steer clear of this app, as it is a time-consuming and frustrating endeavor.
Acerca de esta aplicación
Fecha de lanzamiento
6 de septiembre de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Marketing vía SMSCreada por ValueFirst Digital Media Pvt. Ltd.
Acerca de ValueFirst Digital Media Pvt. Ltd.
Calificación promedio: 1,0
2 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
B-18, Info City 1, Sector 34, Gurugram, HR, 122001, IN
Soporte técnico
Enviar un mensajesupport@vfirst.com