ValueFirst WhatsApp App

ValueFirst WhatsApp App

Preços
Preço: Grátis
Classificação
1,0 (1)

In the consumer life cycle, WhatsApp APIs from ValueFirst enable joyful conversational experience.

ValueFirst Digital developed a marketplace application to cater for those customers who are using Shopify and using ValueFirst WhatsApp API to send messages to their customers.

ValueFirst Digital developed a marketplace application to cater for those customers who are using Shopify and using ValueFirst WhatsApp API to send messages to their customers. mais
  • Send messages to customers without leaving Shopify.
  • Send various types of personalized WhatsApp messages directly to the customers.
  • See the delivery status of the message through WhatApp Panel.

Contém texto sem tradução

Mostrar tradução

Lançado

6 de setembro de 2023

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Avaliações (1)

Classificação geral
1
Número por nível de avaliação
  • 0% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 100% das avaliações são de 1 estrelas
27 de outubro de 2023

I recently installed the "ValueFirst WhatsApp App" on my Shopify store in the hopes of enhancing customer engagement through WhatsApp. However, my experience with this app has been nothing short of frustrating and disappointing.

The first issue I encountered was immediately after installation. Instead of being directed to a user-friendly setup process, I was redirected to the developer's website. This was a confusing start, as I expected a seamless onboarding process within the Shopify platform itself.

Upon reaching the website, I was left in the dark about how to activate the app. The lack of clear instructions or a user guide made it extremely challenging to understand how to get the app up and running. This left me feeling frustrated and confused.

I attempted to seek assistance by reaching out to the provided email address on their website. Unfortunately, my attempts to contact them via email proved fruitless, as I received no response. This level of unresponsiveness was incredibly frustrating and left me with a sense of abandonment as a customer.

To further aggravate the situation, I decided to use the Shopify app's built-in support feature to contact the developer for help. Unfortunately, I received no reply through this channel either, which is not only disappointing but also unacceptable.

In conclusion, my experience with the ValueFirst WhatsApp App has been a complete letdown. The app's outsourcing of the activation process to an external website, the lack of responsiveness to email inquiries, and the absence of support through the Shopify platform are all major red flags. It's disheartening to see Shopify allowing such apps with subpar customer support and a lack of proper integration into their platform. I would strongly advise potential users to steer clear of this app, as it is a time-consuming and frustrating endeavor.

PATOYS
Índia
Aproximadamente 1 mês usando o app

Atendimento

ValueFirst Digital Media Pvt. Ltd. pode responder a qualquer pergunta que você tenha sobre o app ValueFirst WhatsApp App

Desenvolvedor

ValueFirst Digital Media Pvt. Ltd.

B-18, Info City 1, Sector 34, Gurugram, HR, 122001, IN

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Mais apps parecidos

4,5 de 5 estrelas 2336 avaliações ao todo Plano gratuito disponível
Potencialize relacionamentos digitais inteligentes com marketing por e-mail & SMS
4,9 de 5 estrelas 7614 avaliações ao todo Plano gratuito disponível
Marketing por Email e SMS, Automação de SMS e Carrinhos Abandonados
3,2 de 5 estrelas 538 avaliações ao todo Plano gratuito disponível
Atrair tráfego e vendas com e-mail e automação de marketing