Rezensionen (21)

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 57 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 24 % der Bewertungen sind 1 Sterne
Bearbeitet am 20. Juli 2019

I have been using Vamaship for over a month now. Overall I have had a decent experience with them.

The customer service definitely needs improvement. If you call on the Toll Free number, nobody will pick up. Also, if you write a mail/raise a ticket, they will not even respond on that and that becomes a major challenge.

Another issue I have is that if a customer has requested for future delivery, and even after giving NDR instructions, the re-attempt doesn't happen the next day and the package goes on hold. It has happened to me multiple times where customers have called us and mentioned that no re-attempt has been made.

These are the two major challenges that I am facing currently while using Vamaship.

But, overall, Vamaship has been performing decently well. I just hope they do something to reduce the NDR's as it impacts the business in a massive way.

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