리뷰 (21)

전체 평점
3.8
평점 수준당 개수
  • 평점의 57%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 24%가 별 1개입니다
2019년 7월 20일에 편집됨

I have been using Vamaship for over a month now. Overall I have had a decent experience with them.

The customer service definitely needs improvement. If you call on the Toll Free number, nobody will pick up. Also, if you write a mail/raise a ticket, they will not even respond on that and that becomes a major challenge.

Another issue I have is that if a customer has requested for future delivery, and even after giving NDR instructions, the re-attempt doesn't happen the next day and the package goes on hold. It has happened to me multiple times where customers have called us and mentioned that no re-attempt has been made.

These are the two major challenges that I am facing currently while using Vamaship.

But, overall, Vamaship has been performing decently well. I just hope they do something to reduce the NDR's as it impacts the business in a massive way.

Urban Shirts
인도
앱 사용 기간 7개월